Audi Silver Spring

Exceptional Experience My daughter was purchasing her first car, so we visited numerous car dealerships before she decided that the Audi brand was her choice. After making t My daughter was purchasing her first car, so we visited numerous car dealerships before she decided that the Audi brand was her choice. After making that major decision, the next step was to determine the Audi Dealership to purchase the vehicle. Whether luck or excellent research, we ended up at the Silver Spring Md dealership to purchase the car. We initially spoke with Rich Bickers about what we were looking for, timeframe, and other details. From the initial conversation to the point of driving the car home, the experience was exceptional. Rich worked with Tom Schweiss to ensure all necessary actions were taken to ensure a smooth process once we arrived. This all happened during the peak of the COVID-19 Pandemic also which added additional stress to the purchase. However, Rich took care of all the actions needed, when we arrived it only took a small amount of time to finalize the purchase and drive the car home. Given the treatment provided to my daughter for her first car purchase from the Silver Spring Dealer, Rich, Tom, and Aris, I will always communicate how great the experience was during the purchase process to anyone looking for an Audi. I have even considered purchasing an Audi as my next vehicle due to the exceptional service provided. Again, I would suggest visiting the Silver Spring Dealership (ask for Rich) prior to purchasing from anywhere else. This experience was exceptional (Thanks Rich). More

I was not completely satisfied with the pre-delivery of my vehicle. The tire pressures were completely off from the recommended pressures and there was dirt inside the vehicle. I had promised myself ye my vehicle. The tire pressures were completely off from the recommended pressures and there was dirt inside the vehicle. I had promised myself years ago that I would never deal with Mileone again but Alex along with. Al were great to work with. More

Wonderful experience and great staff. I came from New Jersey to purchase my Toyota Camry that I found online and I couldn't be happier with my experience. Everyone at the dealership was ex I came from New Jersey to purchase my Toyota Camry that I found online and I couldn't be happier with my experience. Everyone at the dealership was extremely helpful and friendly. It was a pleasure doing business with James. Thank you again!! I love my new car! More

Alex was Very helpful, and friendly . Got me the deal and service I was expecting from Audi . Would recommend him and the dealer 100 percent service I was expecting from Audi . Would recommend him and the dealer 100 percent More

I would recommend working with anyone at the dealership. They truly care about the customers and are more than helpful. The dealership is clean and the hospitality is great. They truly care about the customers and are more than helpful. The dealership is clean and the hospitality is great. More

My lease was up and I needed to make a decision. I was concerned about social distancing during this covid-19. Alex was great and very patient! He found the perfect car for me and did most of the paperwor concerned about social distancing during this covid-19. Alex was great and very patient! He found the perfect car for me and did most of the paperwork online! I love my new Audi! Thank you Alex! More

Perfect Experience from the pre appointment conversation, appointment, purchase, demo to the after call to ensure the service was to their standards. Would be an Audi brand enthusiast due to the service and appointment, purchase, demo to the after call to ensure the service was to their standards. Would be an Audi brand enthusiast due to the service and the vehicle. More

This company provided great service for leasing a new vehicle. Would recommend to for future business for yourself, friends or family. Thank you for your service vehicle. Would recommend to for future business for yourself, friends or family. Thank you for your service More

I like this dealership and the convenience of the location. I always get great customer service and they are very efficient. The salespeople, service technicians, finance department, and even front d location. I always get great customer service and they are very efficient. The salespeople, service technicians, finance department, and even front desk employees and all very accommodating and friendly. More