Audi Silver Spring - Service Center

Dimitra is great! Excellent customer service, prompt appointment and responses; very knowledgeable. She explains everything clearly and reviews costs in advance. Wai Excellent customer service, prompt appointment and responses; very knowledgeable. She explains everything clearly and reviews costs in advance. Waiting area was great for getting work done. More

Came into dealership was greeted instantly by an Asian lady. Upon entering Lou greeted me by name with enthusiasm. Lou was very awesome. He told me my 20k service would be 90minutes to 2 hours with a comp lady. Upon entering Lou greeted me by name with enthusiasm. Lou was very awesome. He told me my 20k service would be 90minutes to 2 hours with a complimentary hand wash and vacuum. I was happy when I was out in a little over an hour with vehicle so clean. We talked about cars that we have owned. I’m happy to come here for service now. I have a service person that enjoys the same passion I have. More

Lou was great! His customer service skills made my appointment a breeze. I like that he offered a free hand wash and vacuum. His customer service skills made my appointment a breeze. I like that he offered a free hand wash and vacuum. More

The staff was very friendly and helpful. I arrived on time and they took me immediately. I arrived on time and they took me immediately. More

Lou provided excellent service. From providing knowledge to attending to my needs to have my car washed I was in good hands with Lou and I will continue to give Audi silver spring b From providing knowledge to attending to my needs to have my car washed I was in good hands with Lou and I will continue to give Audi silver spring business. More

Quick, seamless, and convenient service. I was greeted warmly and accommodated during my wait which was not long. I was greeted warmly and accommodated during my wait which was not long. More

Very friendly and helpful people. I love that I do not have to miss work as I can use the WiFi to work at a quiet area upstairs while the car is serviced. Good supply of coffee and sn I love that I do not have to miss work as I can use the WiFi to work at a quiet area upstairs while the car is serviced. Good supply of coffee and snacks More

The Service Department at Audi Silver Spring is top notch! My Service Representative, Dimitra, never fails to go far above and beyond with her customer service. She is professional, knowledgeable and f notch! My Service Representative, Dimitra, never fails to go far above and beyond with her customer service. She is professional, knowledgeable and friendly, and always provides outstanding service! More

Service advisor is one of the best, knowledgeable and kept in the loop throughout the process. kept in the loop throughout the process. More

Great service and completed in the promised time frame. I would recommend this dealership to service your Audi I would recommend this dealership to service your Audi More