Audi Wyoming Valley

As soon as we walked in, we were greeted by several people who work there. Everyone was very helpful & kind. Curtis especially was a huge help to my fiancé & I. people who work there. Everyone was very helpful & kind. Curtis especially was a huge help to my fiancé & I. More

I had the worst experience with this location. Salemen Randy and the manager Charlie outright lied about the value of my vehicle. Randy low balled me on my 2014 Audi Q5 trade in and offered me som Salemen Randy and the manager Charlie outright lied about the value of my vehicle. Randy low balled me on my 2014 Audi Q5 trade in and offered me some garbage used vehicles such as a 2012 Rav4 with high milage, a Scion TC and a mini van. He also openly insulted my choice to buy an Audi from any where other than their location stating "this is why I wouldn't buy an Audi from an non Audi dealer" (even though I've had all services preformed by their location for the past 5 yrs). Luckily I was not desperate enough to take any of these terrible offers. Then when picking up my vehicle, Charlie the manager showed me some vehicle values of his computer and tried to deny the numbers that were obviously there stating "we don't use those numbers". He then said he was going to look at my vehicle to do an estimate yet never even left the building. My car was in the far back lot so there was absolutely no way he even looked at it as he was back in a matter of a minute. I ended up trading in my Audi for a fair price at an alternate dealership (Audi offered me $5,000 but I went elsewhere and got $11,000), and I will never purchase another Audi as long as I live in this region. I do not trust nor want to do business with this location ever again. I am now enjoying a brand new vehicle no thanks to Audi Wyoming Valley. They tried to take advantage of a 'single mother' which is absolutely disgusting. It is a relief that I'll no longer long have to deal with their dismissive and dishonest team. More

I had a great experience. Everyone was great. My salesperson Curtis kept me updated and was very thorough. Everyone was great. My salesperson Curtis kept me updated and was very thorough. More

Everything went extremely smooth. Car described precisely, I've received plenty of financing options with comparison of each. Felt comfortable being there.. Car has been cleaned reall Car described precisely, I've received plenty of financing options with comparison of each. Felt comfortable being there.. Car has been cleaned really well. Great service More

It was wonderful all through. Curtis made my purchase journey easy, worthwhile with unparalleled memory. He was always available when I needed him Thanks Curtis made my purchase journey easy, worthwhile with unparalleled memory. He was always available when I needed him Thanks More

Curtis and Mitch went above and beyond to help us. This is our 3rd Audi in 6 months and they have helped us through a tough car accident and upgrading from our family car. We feel like they have becom This is our 3rd Audi in 6 months and they have helped us through a tough car accident and upgrading from our family car. We feel like they have become out family!! More

Curtis did a great job and was helpful the entire process. They were very forthcoming about any known or perceived issues the car may have had (used car) process. They were very forthcoming about any known or perceived issues the car may have had (used car) More

AWV is a seriously low quality place with extremely lousy service and unprofessional staff. Their staff is not honest about what kind of service they will provide and solves nothing for their customers. Wi service and unprofessional staff. Their staff is not honest about what kind of service they will provide and solves nothing for their customers. With a $170 diagnostic package, the diagnosis they offered was nothing more than a “maybe”. Imagine knowing that your car has a problem; you made an appointment with expert service to determine the specific cause of the problem, but all you get is “maybe the problem is this or that—I'm not 100% sure! More

For my last three cars, I have made use of AWV and Randy Hozempa. He is fantastic! Fun to deal with. Available to help. Hozempa. He is fantastic! Fun to deal with. Available to help. More

Curtis was great. He stayed late to make sure all our questions were answered even though he he had other plans. Curtis and the gentleman that completed our contact ma He stayed late to make sure all our questions were answered even though he he had other plans. Curtis and the gentleman that completed our contact made the entire process quick and easy. Very informative and no pressure process! More