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Audi Wyoming Valley

Wilkes-Barre, PA

Overview
Employees
Reviews
Vehicles
4.9
1,589 Reviews
Audi Wyoming Valley is a premier automotive dealership located in the heart of Wyoming Valley, serving car enthusiasts and luxury vehicle seekers with unmatched passion and commitment. With a rich heritage and an unwavering dedication to excellence, Audi Wyoming Valley has established itself as a trusted destination for those who crave the exhilaration of driving an Audi. At Audi Wyoming Valley, we believe that the Audi driving experience is more than just getting from point A to point B—it's about embracing a lifestyle of sophistication, innovation, and thrilling performance. As an authorized Audi dealer, we offer a wide range of new and pre-owned Audi vehicles that combine cutting-edge technology, elegant design, and unparalleled craftsmanship. Our knowledgeable and friendly sales team is committed to providing a personalized and tailored experience to each customer, ensuring that their unique preferences and requirements are met. Whether you're searching for a stylish sedan like the Audi A4 or a versatile SUV like the Audi Q5, our dedicated team will guide you through the entire purchasing process, making it seamless and enjoyable. In addition to our exceptional sales department, Audi Wyoming Valley boasts a state-of-the-art service center staffed by factory-trained technicians. Our service team utilizes the latest diagnostic tools and genuine Audi parts to keep your vehicle in pristine condition, providing routine maintenance, repairs, and enhancements to maximize its performance and longevity. Audi Wyoming Valley is not just a dealership; it's a community of automotive enthusiasts who share a common love for Audi vehicles. We regularly organize exclusive events, test drives, and owner gatherings to foster a sense of camaraderie among our valued customers. Experience the epitome of luxury and performance at Audi Wyoming Valley. Visit our showroom today and let us help you embark on an unforgettable Audi journey that will elevate your driving experience to new heights.
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1470 PA-315, Suite 3

Wilkes-Barre, PA

18702

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Showing 1,589 reviews

October 29, 2024

The service was perfect. Came from out of state and my car broke but was able to get back on the road the same day More

by Raissa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 30, 2024 -

Audi Wyoming Valley responded

Thank you so much for sharing your experience! We’re thrilled that we could get you back on the road so quickly, especially given the circumstances of being from out of state. Our team always aims to provide efficient and reliable service, so it's wonderful to hear that we met those expectations for you. Safe travels, and if you’re ever in the area, don’t hesitate to stop by!

October 28, 2024

Great company to deal with very knowledgeable about the cars they sell. Wouldn't go anywhere else More

by paulmc1340
Recommend Dealer
Yes
Employees Worked With
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 28, 2024 -

Audi Wyoming Valley responded

Thank you so much for sharing your feedback! We’re thrilled to hear you had a great experience with us and appreciate your trust in our team’s knowledge. We’re dedicated to ensuring our customers feel confident and well-informed about their vehicle choices, and it’s wonderful to know that commitment made a difference for you. It’s truly rewarding to hear you wouldn’t go anywhere else, as we aim to create an experience that keeps you coming back. If there’s ever anything more we can do for you or any questions we can answer, please don’t hesitate to reach out. Thanks again for your kind words, and we look forward to seeing you again!

October 28, 2024

Great service, saleman went above and beyond his duties, answered all my questions and concerns about the Audi Q5 I wanted. I had concerns about the brakes and tires and he had them replace, the car had tw More

by glvaleri
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Troy Craig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Hozempa
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 28, 2024 -

Audi Wyoming Valley responded

Thank you so much for sharing this wonderful review! We're thrilled to hear about your positive experience with Randy and that he went above and beyond to ensure you felt completely comfortable with your new Audi Q5. It's great to know that all your questions and concerns were addressed and that Randy could assist with getting the brakes and tires replaced to your satisfaction. Handling even the smallest details like the door dings shows Randy’s commitment to providing a seamless, top-quality experience, and we're delighted he could get that appointment set up for you quickly. We look forward to assisting you in the future and thank you for recommending us to your friends and family—it’s the highest compliment we can receive. Enjoy your Q5, and we’ll be here whenever you need us!

October 28, 2024

Very efficient staff, but probably not enough mechanics, professional staff and loaner cars supervised ,convenient location More

by FVERSHVOVSKY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 28, 2024 -

Audi Wyoming Valley responded

Thank you for your review! We’re thrilled to hear you found our staff efficient and professional—it’s our goal to make sure every customer feels well taken care of. We’re also pleased you appreciated our convenient location, as we aim to make visits as smooth as possible. Regarding our service team, we understand how important it is to keep wait times down, and we’re actively working to ensure we have the right resources in place to meet demand. Our goal is to make every aspect of your experience—whether it’s maintenance, loaner vehicles, or assistance from our team—as seamless as possible. Thank you again for your valuable feedback. We look forward to welcoming you back and continuing to improve with each visit!

October 27, 2024

Randy was super accommodating and helpful in the purchase transaction , the delivery of the car and explaining all of the features after the delivery. Thank you Randy More

by glenn
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Troy Craig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Hozempa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 28, 2024 -

Audi Wyoming Valley responded

Thank you so much for your kind words and for sharing your experience with Randy! We're thrilled to hear he could make your purchase and delivery experience smooth, comfortable, and informative. Randy takes great pride in being accommodating and ensuring every detail is taken care of, from the transaction to the in-depth walkthrough of your new vehicle's features. We hope you're loving every moment behind the wheel, and if you ever have more questions or need assistance in the future, please don’t hesitate to reach out. Thank you for choosing us and for being part of our Audi family! Enjoy the drive!

October 26, 2024

The service at Audi Wyoming Valley is always great and courteous. Sales dept is also great. More

by DAVID.A.TURNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Goas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 28, 2024 -

Audi Wyoming Valley responded

Thank you so much for your kind words! We’re thrilled to hear that you had a positive experience with both our service and sales teams here at Audi Wyoming Valley. Our goal is to provide every customer with friendly, attentive, and knowledgeable assistance, so it’s fantastic to know we’ve met those expectations for you. We appreciate you taking the time to share your feedback—it’s customers like you who make our work truly rewarding! If there’s ever anything more we can do or if you have any questions, please don’t hesitate to reach out. We look forward to seeing you again soon!

October 26, 2024

Randy and Charlie r great car people…know there stuff, friendly, helpful go out of their way to help. More

by Vibe0
Recommend Dealer
Yes
Employees Worked With
Randy Hozempa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charle McFadden
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Oct 28, 2024 -

Audi Wyoming Valley responded

Thank you so much for taking the time to share your positive experience with Randy and Charlie! We're thrilled to hear they made such a strong impression with their knowledge and friendly, helpful approach. They truly strive to go above and beyond to make every customer feel supported, and it’s wonderful to see that their efforts made a difference for you. If there's anything more we can do to assist, please don’t hesitate to reach out. We’re here to help and would love to ensure that your experience with us stays top-notch! Thank you again for your kind words, and we look forward to seeing you again soon!

October 26, 2024

Great experience with sales answering all questions with my new Q3! I would highly recommend! More

by DKERN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mitch Kotarski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curtis Maleninsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Troy Craig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Perry
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 28, 2024 -

Audi Wyoming Valley responded

Thank you so much for sharing your wonderful experience with us! We're thrilled to hear that our sales team could provide the answers and support you needed with your new Q3. Making sure our customers feel informed and comfortable throughout the process is what we aim for, and it’s fantastic to know we hit the mark for you. If there’s anything more we can help with—whether it's questions down the road, service, or support—please don’t hesitate to reach out. Enjoy every mile in your new Q3, and thank you again for the recommendation!

October 26, 2024

I am not setisfied because same one problem the are not solve in one visit after 3 visits they solve problem but not upto the mark More

by Amitpatel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe Goas
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Perry
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 28, 2024 -

Audi Wyoming Valley responded

Thank you for sharing your experience with us. I'm truly sorry to hear that the problem with your vehicle wasn’t resolved to your satisfaction after multiple visits. Our goal is always to provide efficient, high-quality service, and it sounds like we fell short of that here. If there are any remaining issues or if there’s anything specific that didn’t meet your expectations, we’d be glad to make it right. Please feel free to reach out to me directly, and I’ll ensure we do everything possible to address your concerns promptly. Your feedback is invaluable as it helps us improve, and we appreciate the opportunity to make this right. Thank you for giving us the chance to assist you, and we look forward to restoring your trust in our service.

October 25, 2024

Always excellent service. Accomodated my schedule, easy to get an appointment. Kept me informed of the progress of the recall More

by JWIDG54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 28, 2024 -

Audi Wyoming Valley responded

Thank you so much for sharing your positive experience! We're delighted to hear that our team could accommodate your schedule and make the appointment process so smooth and convenient for you. Keeping you informed and ensuring that you feel confident in every step of your service is one of our top priorities, especially when it comes to recalls. We’re glad we could provide the level of service you expect from us. If there's anything else we can do for you or if you have any future service needs, we’re here to help! Thanks again for trusting us with your vehicle – we look forward to seeing you again soon!

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