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Auto Park Ford - Service Center

Sturgis, MI

4.5
960 Reviews
Call Service Center (269) 651-7728

960 Reviews of Auto Park Ford - Service Center

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December 13, 2023

This was the first time I used this Ford dealership. The communication was good. I felt they were truthful and honest with my repairs. I definitely would go back. they discovered a few recall items, and More

by colon_49040
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josie Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I felt like my mechanic was also professional, but I’m unsure of his name
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Dec 13, 2023 -

Auto Park Ford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

Helpful
December 05, 2023

Anytime I'm there they are all helpful and explain everything that they do great people to work with highly recommend it to anyone great service department and sales group all round best place to shop More

by korisahli
Recommend Dealer
Yes
Employees Worked With
CJ and Trevor
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Dec 05, 2023 -

Auto Park Ford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Auto Park Ford.

Helpful
December 04, 2023

It was a quick and easy experience. We called and made an appointment, and ford handled the rest. More

by BEARDJASON80
Recommend Dealer
Yes
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Dec 05, 2023 -

Auto Park Ford responded

Thank you for your business and this review, Jason. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

Helpful
November 29, 2023

Very good Experience good service very quick at getting us in and out of there More

by Wildwolfe71
Recommend Dealer
Yes
Employees Worked With
Josie Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josie Parker
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Nov 30, 2023 -

Auto Park Ford responded

Thanks for sharing your thoughts about your experience with Auto Park Ford. Josie and our team appreciate your business and hope to see you again soon!

Helpful
November 18, 2023

Very kind,informative ,and Honest. Would go back again and again. Customer service excellence. Willing to listen. More

by laurapurvis51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris "CJ" Johnston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelby Dilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 18, 2023 -

laurapurvis51 responded

Yes!

Nov 20, 2023 -

Auto Park Ford responded

Thank you, Laura, for sharing your thoughts about your experience with Auto Park Ford. We appreciate your business and hope to see you again soon!

Helpful
November 16, 2023

The servers was amazing Iwould send my friends and family there The people there was so amazing we were really taking care of what we were looking for More

by wolfeeva2018
Recommend Dealer
Yes
Employees Worked With
Shelby Dilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shelby Dilla
Report | Print
Nov 16, 2023 -

Auto Park Ford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

Helpful
November 09, 2023

Best experience I've had at a dealership service department in a very long time. More

by Kokelso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Kobold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Candy Abbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trevor Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris "CJ" Johnston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josie Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Wade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelby Dilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Eger, Kiana Green
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Nov 09, 2023 -

Auto Park Ford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

Helpful
November 03, 2023

Great place to do business. The people are kind, helpful and go out of their way to make you feel welcome. More

by johnsb1964
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 03, 2023 -

Auto Park Ford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

Helpful
November 01, 2023

Helpful service team, comfortable waiting room, service/repair work is explained after completion, then a car wash! Very happy with Auto Park Ford. More

by KATHYSTOLL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josie Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 01, 2023 -

Auto Park Ford responded

Kathy, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your service experience with us here at Auto Park Ford to be a positive one. Please don't hesitate to reach out if you need anything else.

Helpful
November 01, 2023

I was told on the phone there was no cost for the recall on my vehicle. Then was told there would be a $100 flat rate in addition to other potential charges. More

by Mimartint07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Josie Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 04, 2023 -

Auto Park Ford responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

Helpful
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