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AutoMax Ocala

Ocala, FL

4.6
2,200 Reviews
At AutoMax Ocala, we specialize in: "Quality Cars. Outlet Prices." Please browse our inventory online and request more information about any vehicle(s) that catch your drive. Why not set up a test drive on your dream ride now! Don't forget to inquire about financing - we'll do our best to get you funded and behind the wheel of a great AutoMax vehicle!
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1918 SW 17th Street

Ocala, FL

34471

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Showing 2,200 reviews

July 22, 2023

No hassles and great customer service all the way around. Quick and easy which was much appreciated on my end. More

by ANGELATOMLINSON2129
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
I only remember the name of the salesman . It was Michael.
Jul 24, 2023 -

AutoMax Ocala responded

Thanks, Angela, for sharing your thoughts about your experience with AutoMax Ocala. We appreciate your business and hope to see you again soon! The Sales Team at AutoMax Ocala

July 22, 2023

I had a very positive experience personally, purchasing my vehicle....I would have given it a 4.5 instead of the 4 but there was no option...I would take a half point off for poor detailing; there was anim More

by MZAJLUV25
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Felipe Calcano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lora (finance)
Jul 24, 2023 -

AutoMax Ocala responded

Thank you so much for choosing AutoMax Ocala! Congrats on your new purchase, and let us know if we can be of any more assistance! The Sales Team at AutoMax Ocala

July 21, 2023

Great customer service! Everyone there helps you out, and has a lot of respect for you. I never feel pressured into buying a vehicle when I got to AutoMax. More

by SAP2393
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Dippolito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Caputo, Tammy Cullison
Jul 24, 2023 -

AutoMax Ocala responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. The Sales Team at AutoMax Ocala

July 21, 2023

Easy application process online from start to finish. Very user friendly. Thanks to RIch (sales) and the team. Very quick in and out. I love my newer (for me) Toyota highlander. Thanks again. More

by RENEENUCMED
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2023 -

AutoMax Ocala responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing AutoMax Ocala! The Sales Team at AutoMax Ocala

July 20, 2023

Salesperson seemed uninterested at the beginning and than was annoyed when i decided to buy different car which was based on him telling me about features that the car doesnt even have not to mention him tel More

by SCORZA.ANTHONY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ernesto Daboub
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Caputo
Jul 24, 2023 -

AutoMax Ocala responded

Anthony, We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your deal? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out. The Team at AutoMax Ocala

July 20, 2023

Everyone was wonderful especially Haley. I would recommend auto max to anyone.love the service More

by LORANBYRD66
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Haley Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Annette Evangelista
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2023 -

AutoMax Ocala responded

Thank you so much for your kind words for Haley, and for taking the time to leave us this wonderful feedback! The Sales Team at AutoMax Ocala

July 20, 2023

Worst experience I’ve EVER had from a dealership! Would not recommend anyone to purchase a vehicle here. Customer service was absolutely awful when my husband and I tried to address an issue. More

by kimmy10a
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jesse Smith
1.0
This rating includes all reviews, with more weight given to recent reviews.
Felipe Calcano
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ramon Young
Jul 24, 2023 -

AutoMax Ocala responded

Kimmy, Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. The Team at AutoMax Ocala

July 19, 2023

The staff here were amazing and very attentive. The vehicle I bought was flawless and I will come back for my next car. More

by garrattcustoms
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesse Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2023 -

AutoMax Ocala responded

Thank you for taking the time to share your thoughts on working with our team. Congratulations on your new vehicle! We're glad to hear we delivered such a great experience! The Sales Team at AutoMax Ocala

July 19, 2023

Our family has bought several cars from AutoMax in Ocala in the past. Every time the experience has been incredible. My parents recently went to Automax in search of a large luxury vehicle. My mom has been More

by srdingram
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Poartfleet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2023 -

AutoMax Ocala responded

Thank you for the kind words for Frank and for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your parent's new car! All of us at AutoMax Ocala are glad to have them as a customer. The Sales Team at AutoMax Ocala

July 18, 2023

I can honestly say that my experience at AutoMax was nothing but top notch. This was the first good experience I've had at a dealership. More

by dkrueger50
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Felipe Calcano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Caputo
Jul 19, 2023 -

AutoMax Ocala responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing AutoMax Ocala; we look forward to having you as one of our valued customers for many more years to come. The Sales Team at AutoMax Ocala

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