AutoMax Ocala

This is the WORST dealership by far! Worked to make a deal on a car, told I was approved and the manager would be calling only to find out that they SOLD the car, but they had already r Worked to make a deal on a car, told I was approved and the manager would be calling only to find out that they SOLD the car, but they had already ran my credit after the car was SOLD! Spoke with the "finance manager" and was told that it was SOLD and they'd like to put me in another car if there was something else I wanted. Told the salesperson that I was ONLY interested in the one car and I'd like to do as much over the phone as possible as I don't live in the area, he assured me things could be handle in that manner. After speaking with the manager he says "let me see if the car is actually SOLD and I'll call you back in 10 minutes. I'm sure he just waited those few minutes to call and returns the call to say the car was sold at auction due to some issues HOWEVER, I checked their site days later to see the car still listed. STAY AWAY FROM THIS PLACE! BAIT AND SWITCH FOR SURE AND THEY RUN YOUR CREDIT FOR APPROVALS ONLY TO LURE YOU IN TO JUST PURCHASE A VEHICLE...NOT THE ONE YOU'RE ACTUALLY SHOPPING FOR. DO NOT WASTE YOUR TIME, CREDIT SCORE, OR MONEY HERE. I'M CONTACTING THE BBB AS A RESULT. DON'T SAY I DIDN'T WARN YOU! More

Both Hallie Smith and Automax were outstanding. The process was quick and easy. 2 hours from decision to driving home. Hallie was attentive, knowledgeable and patient. Both will be my go to contact The process was quick and easy. 2 hours from decision to driving home. Hallie was attentive, knowledgeable and patient. Both will be my go to contacts going forward. More

Very friendly staff. There is no pressure only information provided on the questions asked. AutoMax makes it enjoyable to buy a vehicle. This is my seventh vehicle bought There is no pressure only information provided on the questions asked. AutoMax makes it enjoyable to buy a vehicle. This is my seventh vehicle bought from them and won’t be my last. More

Good customer service and everyone was helpful. Didn’t like that I get in my brand new car and it’s due for an oil change and not a full tank of gas. Didn’t like that I get in my brand new car and it’s due for an oil change and not a full tank of gas. More

Ask for David. Always attentive and knowledgeable. I have purchased 2 vehicles from him 2 completely separate times and both experiences were smooth. Always attentive and knowledgeable. I have purchased 2 vehicles from him 2 completely separate times and both experiences were smooth. More

Ernesto, salesman is excellent. He knows how to treat his customers and very knowledgeable about the cars he's selling. Good man. Rest of management and accounting team was great. He knows how to treat his customers and very knowledgeable about the cars he's selling. Good man. Rest of management and accounting team was great. More

Automax was so wonderful worked hard for me Scott I would recommend anyone who needs a car go to automax first you won't be disappointed. Thank you automax for everything recommend anyone who needs a car go to automax first you won't be disappointed. Thank you automax for everything More

It was a stress free environment for a first time buyer. They answered every question i asked with no hesitation and judgement. They answered every question i asked with no hesitation and judgement. More

It was my first time buying from a dealership and Charles made it a really smooth and fun transaction. I love my car made it a really smooth and fun transaction. I love my car More

A large dealership with the small dealership feel. They did everything they could to get financing approved They did everything they could to get financing approved More