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Autohaus BMW

St. Louis, MO

4.8
3,763 Reviews
Autohaus is one of the largest and fastest growing BMW Centers in the Midwest. Our ultra modern facility has only enhanced what we pride ourselves on..."The Autohaus Experience". In an industry trending toward multi-dealer conglomerates that operate multiple franchises in several states, this dealership is still family-owned and operated. Its long-appreciated charm and dedication to service has helped form "The Autohaus Experience". All of the work and dedication finally culminated with the opening of the state of the art BMW facility at 3015 South Hanley Road in 2007. The Best People The Best Product The Best Facilities The Best Selection The Best Experience The Autohaus Experience
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3015 S. Hanley Road

St. Louis, MO

63143

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Showing 3,763 reviews

March 18, 2025

Efficient and professional. Just top notch service all the way around. The moment you enter until you pick up your keys . No concerns about treatment. More

by Lori. Akins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon- Sales. Brandon- Service
Mar 18, 2025 -

Autohaus BMW responded

Thanks for the 5 - star review! We are glad to hear we provided you with top-notch service! We appreciate the feedback and would love to work with you again

March 15, 2025

Exceptional service. I walked in asked to test drive a car. They handed me the keys and said go! No pre talks ! Jens found me the BMW I wanted. Very stress free buying More

by cgunter73
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jens Petermann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Vivrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Emerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Myles Klaric
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2025 -

Autohaus BMW responded

Thanks for the 5 - star review! We are very impressed with your review. We strive to be as prompt as possible, and having Jens on our team we couldn't go wrong, he's one of the best. Thank you for choosing Autohaus!

March 13, 2025

Great service. Made it easy. My personal helper was terrific. Thank you for making it so easy More

by joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2025 -

Autohaus BMW responded

Thank you for the 5 - star review! We are so happy that you enjoyed your experience with Patti! We appreciate the great review and look forward to working with you again.

March 13, 2025

Very competent , very nice, very organized,very clean, loved the video of inspection, didn't treat me as an idiot. Great experience. I would recommend this dealership to anyone. More

by Kathy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Buie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2025 -

Autohaus BMW responded

Thank you for the 5 - star review! We are pleased to know about your positive experiences with us. We are grateful to have such a positive staff. Thank you for choosing Autohaus!

March 13, 2025

Outstanding store! Great personnel, friendly and knowledgeable service staff, - Awesome communication throughout the service experience. I would highly recommend this More

by Nels
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trey Starnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2025 -

Autohaus BMW responded

Thanks for the 5 - star review! We strive to be as prompt and accommodating as possible, and our team is one of the best!

March 12, 2025

Great service and reasonable price for new tires Brittney was pleasant to work with thank you More

by Waltherlawfirm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Buie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2025 -

Autohaus BMW responded

Thanks for the review! We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know!

March 11, 2025

Nice modern clean and comfortable space with helpful employees and nice amenities. Felt taken care of More

by cynsferg
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jens Petermann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Myles Klaric
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2025 -

Autohaus BMW responded

Thank you for the review! We pride ourselves as accommodating, transparent, and friendly as possible in order to create a 5 - star experience with us. Thank you for choosing Autohaus BMW, we ae thrilled to hear about this experience, and thank you for the future referrals!

March 11, 2025

Kept the car for a week and still the service was incomplete. Have to bring in again for a reset and hate having to drive it on hanley. More

by varun.dhara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Patti Kupfer
3.0
This rating includes all reviews, with more weight given to recent reviews.
March 10, 2025

Wonderful experience. First time purchasing at this dealership. Getting a dream car is loads of fun and recommend it to everyone! “Life moves pretty fast. If you don't s More

by tonytoloczko
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Emerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Zitko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2025 -

Autohaus BMW responded

Thank you for your review! We strive to be as prompt and accommodating as possible, and our team is one of the best! We are truly passionate for creating the best possible experience here at Autohaus!

March 09, 2025

It took over a week to get a tire for my BMW. They told me the damaged tire was covered under a road hazard warranty and later told me it wasn't. More

by dmoellenhoff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Clem
2.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Weiss
2.0
This rating includes all reviews, with more weight given to recent reviews.
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