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Autohaus BMW

St. Louis, MO

4.8
3,775 Reviews
Autohaus is one of the largest and fastest growing BMW Centers in the Midwest. Our ultra modern facility has only enhanced what we pride ourselves on..."The Autohaus Experience". In an industry trending toward multi-dealer conglomerates that operate multiple franchises in several states, this dealership is still family-owned and operated. Its long-appreciated charm and dedication to service has helped form "The Autohaus Experience". All of the work and dedication finally culminated with the opening of the state of the art BMW facility at 3015 South Hanley Road in 2007. The Best People The Best Product The Best Facilities The Best Selection The Best Experience The Autohaus Experience
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3015 S. Hanley Road

St. Louis, MO

63143

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Showing 3,775 reviews

November 12, 2020

My service appointment was for routine maintenance. Linda saw me on time, explained what my car required, and offered me a loaner even though my service took approximately 1 1/2 hours. I chose to wai More

by SuzieW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda Schaefer
Nov 14, 2020 -

Autohaus BMW responded

Thank you for the 5-star rating! We pride ourselves on being as accommodating, transparent, and friendly as possible in order to create a 5-star experience with us. Linda is a true assets to our team. Thank you for choosing Autohaus, we look forward to seeing you again!

November 12, 2020

Service was fast , waiting area was excellent, service writer was very courteous and friendly Will definitely send all my freinds to this dealership and I look forward to any other service More

by J.syrett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2020 -

Autohaus BMW responded

Thank you for your outstanding review! We strive to be as prompt and accommodating as possible, and our team is one of the best! We are truly passionate for creating the best possible experience here at Autohaus! We are thrilled to hear about this experience!

November 12, 2020

They are great to work with. Service is impeccable and timely. Professional! The team there is first class. I would recommend to anyone looking for a first class experience. More

by Acesfull44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Dedert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ethan Krysiak
Nov 14, 2020 -

Autohaus BMW responded

Thank you for the review! We appreciate any feedback you have for us. We strive to improve in service, parts, and sales to give our customers the best experience. Thank you for choosing Autohaus BMW!

November 12, 2020

We have been customers of Autohaus since 1983. They have always provided us with quality auto service as well as great customer service. The service department experience is primarily why we continue to buy More

by tomstiffler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Crader, Gerd Petermann
Nov 14, 2020 -

Autohaus BMW responded

Thank you for your review! We strive to be as prompt and accommodating as possible, and our team is one of the best! We are truly passionate for creating the best possible experience here at Autohaus! We are thrilled to hear about this experience, and thank you for the future referrals!

November 11, 2020

I had an appointment with Chris at 3:00 PM but when I arrived, he was out to lunch. Ty took great care of me! More

by K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Clem
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ty Ancona
Nov 14, 2020 -

Autohaus BMW responded

Thank you for your outstanding review! We strive to be as prompt and accommodating as possible, and our team is one of the best! We are truly passionate for creating the best possible experience here at Autohaus! We are thrilled to hear about this experience!

November 11, 2020

Always have a great experience with Autohaus BMW. I’m treated as a valued customer and can trust their expertise in serving my car. Have been using Autohaus since 2013 and wouldn’t consider going anywher More

by Gail
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Linda Schaefer
Nov 14, 2020 -

Autohaus BMW responded

Thank you for your outstanding review! We strive to be as prompt and accommodating as possible, and our team is one of the best! We are truly passionate for creating the best possible experience here at Autohaus! We are thrilled to hear about this experience!

November 11, 2020

I have been a service customer at Autohaus for several years and they have always been the very top for me. No matter what issue I bring them and sometimes I have brought issues very early or over a week More

by anthony0625
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda Schaefer
Nov 14, 2020 -

Autohaus BMW responded

Thank you for your review! We strive to be as prompt and accommodating as possible, and our team is one of the best! We are truly passionate for creating the best possible experience here at Autohaus! We are thrilled to hear about this experience, and thank you for the future referrals!

November 11, 2020

Friendly staff and they had my car serviced very quickly. The waiting area is nice with a lot of room to social distance for COVID concerns. More

by OST8Fan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ty Ancona
Nov 14, 2020 -

Autohaus BMW responded

Thank you for the 5-star review! We appreciate that, as we are all trying to keep our customers and ourselves safe during these difficult times! Thank you for choosing Autohaus BMW, we look forward to seeing you next time!

November 11, 2020

Linda took care of my regular maintenance with her usual friendly, knowledgeable service. She makes coming to this dealership a pleasure. The waiting area is great, but loaners are always offered if you ne More

by pat.mercurio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda Schaefer
Nov 14, 2020 -

Autohaus BMW responded

Thank you for the 5-star rating! We pride ourselves on being as accommodating, transparent, and friendly as possible in order to create a 5-star experience with us. Linda is a true assets to our team. Thank you for choosing Autohaus, we look forward to seeing you again!

November 11, 2020

Renard is the most pleasant and knowledgeable sales advisor I have ever worked with! He informed me of any delays promptly and was flexible in accommodating my schedule. He made the purchase of my new More

by lportnoff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Vivrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marquis Mischeaux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Renard LaSane, Kent Lindstrom
Nov 14, 2020 -

Autohaus BMW responded

Thank you for the great review! We are pleased to know about your positive experiences with us. We are grateful to have such a positive and prompt staff. Renard is one of the best! Thank you for choosing Autohaus!

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