Autohaus BMW

Battery issues It's winter time and that means well battery season. I was the latest victim of this problem. Good thing Mike crader was there to help get me back on It's winter time and that means well battery season. I was the latest victim of this problem. Good thing Mike crader was there to help get me back on the road in no time at all. Thanks again everyone at autohaus. You guys make this kind of stuff so easy to navigate! More

Easy Car Purchase This was a pleasurable buying experience from begging to end. The pre-buying visit from BMW Genius(Larry), helped to sell me on the X5. Justin was v This was a pleasurable buying experience from begging to end. The pre-buying visit from BMW Genius(Larry), helped to sell me on the X5. Justin was very courteous, helpful, and patient. I am tagging Larry Handel below hoping he was the Genius that helped me. More

Best Car Buying Service Ever I was searching for the perfect vehicle, but I couldn’t find one at my local or surrounding BMW dealerships. I extended my search and found the perfec I was searching for the perfect vehicle, but I couldn’t find one at my local or surrounding BMW dealerships. I extended my search and found the perfect car. I immediately sent a message through Autohaus BMW’s website. The very next day, Dennis Schaffner called and emailed me about the car. Dennis sent my local bank all of the pertinent information needed and I had my car by that weekend. I am very satisfied with my purchase and Mr. Schaffner’s customer service. He went above and beyond to make sure I got my car. My husband and I drove four hours to get the car and Dennis made everything go as smooth as it could. Thank you for everything! More

My First BMW My experience with this dealership was sublime. From the moment I walked in the door I was assisted. I asked for Todd Cherry, the receptionist asked m My experience with this dealership was sublime. From the moment I walked in the door I was assisted. I asked for Todd Cherry, the receptionist asked me if I knew what he looked like, when I said no, she waited for him to arrive even though she was on her way to lunch. From there I was introduced to Joe Bauer he was very personable and professional. Chris Buie showed me lots of options on my new x4 and he was very knowledgeable and patient. Steve Emerson walked me through the deal with detailed explanation and I was on the road in less than 2 hours. These gentleman set the standard for ultimate customer service and professionalism. Autohaus has a wholesome group of individuals who worked together to efficiently to assist me with my purchase successfully. I thank them!! More

Jeep purchase Thanks to Joe Emerson and staff for a stress free, enjoyable purchase. Will recommend your dealership to others, thanks for your professionalism from Thanks to Joe Emerson and staff for a stress free, enjoyable purchase. Will recommend your dealership to others, thanks for your professionalism from start to finish. More

Tire replacement I had two run-flat tires damaged from a pothole and Autohaus BMW was able to fit me in and replace all 4 tires the same day. I received excellent adv I had two run-flat tires damaged from a pothole and Autohaus BMW was able to fit me in and replace all 4 tires the same day. I received excellent advice from Chris Clem and was treated in a very professional manner. Service was completed in a timely manner. More

Maintenance-oil change Linda goes above and beyond each visit! She makes sure all of my service is taken care and is always so caring! She makes me feel comfortable and I kn Linda goes above and beyond each visit! She makes sure all of my service is taken care and is always so caring! She makes me feel comfortable and I know i never have to worry about anything on my scheduled trip! She is truly fabulous! More

Great service Awesome learning experience! Great car with all the bells and whistles .Low miles, cool color, super interior. This is the place to come to! Yes! Awesome learning experience! Great car with all the bells and whistles .Low miles, cool color, super interior. This is the place to come to! Yes! More

Great service My service advisor was Chris Clem. I let him know of the problems my car was having. He was very attentive and very understanding of my concerns. Had My service advisor was Chris Clem. I let him know of the problems my car was having. He was very attentive and very understanding of my concerns. Had a loaner waiting for me. He really made me feel valued as a customer. More

Unscheduled Maintenance Brought in auto to have 'Service Engine Soon' lamp troubleshot. Mike Crader provided me a loaner vehicle and kept me updated by phone on the methodic Brought in auto to have 'Service Engine Soon' lamp troubleshot. Mike Crader provided me a loaner vehicle and kept me updated by phone on the methodical troubleshooting results as his technicians discovered first electrical sensor errors as well as a dangerous headcover oil seal leak. Further investigation identified an additional oil leak on the front water pump housing. After confirming with me on work I wanted performed. All faults were repaired efficiently and quickly. Mike has been my go-to-guy at Autohaus since I have owned my 525i. I attribute the longevity of safe, efficient running of my vehicle for over 266,000 miles to Mikes attention to detail and professional management. Can't say enough about Mike's ability to communicate maintenance issues and translate my decisions into positive results. Thanks much Mike and Merry Christmas! More