Autohaus BMW

Personalized service - the gold standard Linda Schaefer is one of the most conscientious people I have ever met. She is extremely dedicated and painstakingly insures that every detail of your Linda Schaefer is one of the most conscientious people I have ever met. She is extremely dedicated and painstakingly insures that every detail of your required service has been met. She evn checks your license plates when you bring the car in to make sure they are not expired. I am sure that Linda has saved many customers (including me!) a ticket by performing that little extra service .With driving being such a large part of our life here in the Midwest, there is no one other than Linda that I would want to entrust my main mode of transportation to for its repair. More

Vinyl trim strips on my 340i needed to be replaced. Autohaus is a great dealership. The service has always been excellent. I would like to also highlight the excellent service I received once again from Autohaus is a great dealership. The service has always been excellent. I would like to also highlight the excellent service I received once again from my Patty, my Service Writer. In addition to being a very polite and courteous person, Patty is extremely knowledgeable and helpful. She is a real joy to work with and I always get the feeling that she has my best interest in mind when I bring my vehicles in for servicing or repairs. Thanks very much Patty! More

great service I have been coming to Autohaus for 30+ years, back when they were at their old shop in Clayton. Mike Crader has always been "my guy" for service. My l I have been coming to Autohaus for 30+ years, back when they were at their old shop in Clayton. Mike Crader has always been "my guy" for service. My last service was no exception, just a routine oil service done quickly while I waited and I get my car back sparkling clean. More

Great Service I had an appointment at BMW for a state inspection and I planned on waiting but when I got there Amanda Suraci checked my key and saw that I was due f I had an appointment at BMW for a state inspection and I planned on waiting but when I got there Amanda Suraci checked my key and saw that I was due for service. She got a loaner car ( brand new) and before I knew it I was on my way , able to enjoy my day off as I had planned! She called me a couple of hours later to say my car was ready and when I picked it up they had washed and vacuumed it! I couldn’t be happier! More

A notch above Linda took care of my wife's car last week and mine this week and, as usual, it was an absolute pleasure to work with her on both. She is one of the f Linda took care of my wife's car last week and mine this week and, as usual, it was an absolute pleasure to work with her on both. She is one of the friendliest people I know and her ability to diagnose my problems and get the work done in a minimum of time is really refreshing. She also makes sure that all necessary upgrades are done and that my car is ready when promised. Linda makes what is a necessary task into one that you almost look forward to, and that makes Autohaus a "notch above" the other BMW dealerships in St. Louis! More

Always The Best Service I’ve had Chris as my service advisor for nearly three years now and he has been so helpful. My latest visit was an emergency thanks to a popped tire, I’ve had Chris as my service advisor for nearly three years now and he has been so helpful. My latest visit was an emergency thanks to a popped tire, and he was able to get me into a loaner within 30 minutes. He also got two new tires on my car and back to me in less than 24 hours which is incredible. Thanks again Chris for everything you do! More

AUTOHAUS BMW of St. Louis is #1 in Customer Service I’ve been a customer at Autohaus BMW for 30 years and the staff have always gone above and beyond to meet my sales and service needs. Mike Crader, Se I’ve been a customer at Autohaus BMW for 30 years and the staff have always gone above and beyond to meet my sales and service needs. Mike Crader, Service Advisor and Victor Richards, Service Manager always provide prompt, thorough and professional service. They are always available to answer any questions and make sure each visit to the dealership is a seamless and pleasant experience. It is without reservation that I recommend Autohaus BMW! More

As alaways I have been out of town for awhile and had a limited week to get many things done which include the servicing of my BMW, Chris made sure that their sc I have been out of town for awhile and had a limited week to get many things done which include the servicing of my BMW, Chris made sure that their schedule could accommodate mine and IT DID! As always easy in and easy out while ensuring all everything that needed to be done was done and what could wait until next month could wait. Thanks, Chris for making the customer experience matter. And thank you to the technicians who perform high-quality work and make the driving experience the best it can be. More

Loved my Autohaus experience! I recently purchased a pre-owned BMW from Autohaus and I couldn't have been happier about the process from start to finish. My sales advisor Josh Goul I recently purchased a pre-owned BMW from Autohaus and I couldn't have been happier about the process from start to finish. My sales advisor Josh Gould was awesome from the get-go - the test drive with Josh is not to be missed! The entire buying process was very smooth and it all came together really quickly too. Great first impression for me as a first time BMW driver - thanks Autohaus! More

Great service department! Autohaus has the best service advisers! Specifically Linda Schaefer. Linda has been my service adviser for many years now. She is always there to help Autohaus has the best service advisers! Specifically Linda Schaefer. Linda has been my service adviser for many years now. She is always there to help and has always made sure that I understand what the issues are. She is very knowledgeable and takes the time to explain what needs to be done and how long it will take. She makes coming to Autohaus for service a good experience every time. More