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Autohaus BMW

St. Louis, MO

4.8
3,378 Reviews
Autohaus is one of the largest and fastest growing BMW Centers in the Midwest. Our ultra modern facility has only enhanced what we pride ourselves on..."The Autohaus Experience". In an industry trending toward multi-dealer conglomerates that operate multiple franchises in several states, this dealership is still family-owned and operated. Its long-appreciated charm and dedication to service has helped form "The Autohaus Experience". All of the work and dedication finally culminated with the opening of the state of the art BMW facility at 3015 South Hanley Road in 2007. The Best People The Best Product The Best Facilities The Best Selection The Best Experience The Autohaus Experience
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3015 S. Hanley Road

St. Louis, MO

63143

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Showing 3,378 reviews

February 15, 2024

Visiting Autohaus BMW is always a pleasant experience. The dealership is quiet, calming and attractive. The employees are courteous, friendly and professional. We have never had a poor experience at A More

by robynsobo64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Feuerhaken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zinaida Bajramovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2024 -

Autohaus BMW responded

Thanks for the 5 - star review! We appreciate you taking the time to let us know about your experience! If there's anything else we can help you with, please let us know.

February 13, 2024

The service team at Autohaus is always very professional and friendly. You’re waiting room makes it easy to bring a laptop and work while the car is being serviced. More

by Shpaynter
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Chris Buie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2024 -

Autohaus BMW responded

Thank you so much for the review! Autohaus appreciate this more than you know, if there is anything else we can help you with please let us know!

February 13, 2024

I have been dealing with Authhaus BMW since 2009; I'm on my 4th BMW. There are several BMW dealers in St. Louis, but they are the best. They treat their customers like royalty and deliver on everything th More

by MLM STL
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Heather Vivrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Mares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2024 -

Autohaus BMW responded

Thanks for the 5-star review! We appreciate your loyalty to Autohaus BMW. We are glad to hear we provides top-notch service, and we appreciate the feedback and would love to work with you again!

February 08, 2024

Outstanding customer Service. The service is prompt, the workers reliable, and when I get my car back, I can instantly feel about how it drives. That the workmanship has been impe More

by Taresa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Buie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2024 -

Autohaus BMW responded

Thanks for the 5-star review! We pride ourselves on being accommodating, transparent and friendly as possible in order to create a 5-star experience with us. Thank you for choosing Autohaus!

February 07, 2024

They care about their customers and let you know what is wrong and how to fix it. I was able to get an appointment at the last minute. Love the response they send via email and text showing what they found More

by Happy Buyer
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Shackly
Feb 13, 2024 -

Autohaus BMW responded

Thanks for the 5 - star review! We are happy to be of service and look forward to the next time, take care!

February 07, 2024

This dealer ship is worth going for it’s compete pricing, the sales team understands the customers needs and make it happen More

by Eric khoodian
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew stepanenko Samantha falcon
Feb 13, 2024 -

Autohaus BMW responded

Thank you for the 5-star review! We appreciate any feedback you have for us. We strive to improve in service to give our customers the best experience.

February 05, 2024

Major worked on on vehicle. Kept informed of repair cost, and time frame by Service Manager. First Class service! More

by Hank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Feuerhaken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2024 -

Autohaus BMW responded

Thank you for the 5 - star review! We are thrilled that you had a stress-free experience with us. Your kind words serves as a great testament to the hard work and dedication we invest in each job.

February 05, 2024

I brought my car to Autohaus this time to do the Emissions test and had a great experience! I felt welcomed, waited just the expected time for the work, had my car washed and most importantly, Patti More

by claudreyer.ribeiro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2024 -

Autohaus BMW responded

Thank you for the gracious words! We're delighted to hear you enjoyed the service from Patti. Providing exceptional experiences is our top priority, and your feedback motivates us to keep exceeding expectations!

February 05, 2024

Response quickly and do things very effectively. Brittany is very patient and helpful. Thanks to her timely communication, my problems were resolved in only one day. More

by Yiziwei
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2024 -

Autohaus BMW responded

Thank you for the great review! If there any other services you need, please let us know.

February 02, 2024

Very caring and personable people. Extremely service oriented with knowledge of the my car. Having always been willing to accommodate to the best of their ability and communicate in a More

by TerryJLondon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Emerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Markovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zinaida Bajramovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2024 -

Autohaus BMW responded

Terry, on behalf of Autohaus BMW, I would like to thank you for using us for service, and your feedback is appreciated. Please come visit us again soon!

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