Cassie Rackhaus

The staff were very friendly and professional. The technician that worked on my vehicle uploaded a video explaining all the services performed on my vehicle, the services that are needed and the The technician that worked on my vehicle uploaded a video explaining all the services performed on my vehicle, the services that are needed and the services to look for in the future. The dealership was very nice inside. Overall, the experience at the dealership was a pleasant one. Thanks! More

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Quick and good service; much appreciated; I enjoyed the chair massage; friendly conversation and staff chair massage; friendly conversation and staff More

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My vehicle was damaged. Still no reply from the dealer after i called and complained. Still no reply from the dealer after i called and complained. More

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I bought my BMW from Autohaus BMW. Every interaction has been great from answering questions to servicing my BMW X2. I would definitely recommend this dealership. Everyone is great an Every interaction has been great from answering questions to servicing my BMW X2. I would definitely recommend this dealership. Everyone is great and very helpful. I really appreciate the communication from Cassie. More

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Dealt with 2 problems of my vehicle promptly. Professional service and kind service. Good communication Professional service and kind service. Good communication More

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Extremely friendly and helpful dealership, I went in for the first time to get service on my new bmw and they treated me like a VIP. the first time to get service on my new bmw and they treated me like a VIP. More

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Quick service turnaround, no issues with the work performed or staff. Chris B. Was helpful when I had a question on future service required. performed or staff. Chris B. Was helpful when I had a question on future service required. More

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Not satisfied the exact same issue still exists! I've left messages, No calls have been returned $2,500.00 dollars down the drain. Engine light is still on . I'm xxxxxx I've left messages, No calls have been returned $2,500.00 dollars down the drain. Engine light is still on . I'm xxxxxx More

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Prompt, professional service. Easy to work and deal with and no problems getting a loaner. Easy to work and deal with and no problems getting a loaner. More

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Thank you Cassie for getting my car in for service so quickly and ensuring it was a quality job completed before my expected time quickly and ensuring it was a quality job completed before my expected time More

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