Cassie Rackhaus

My vehicle was damaged. Still no reply from the dealer after i called and complained. Still no reply from the dealer after i called and complained. More

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I bought my BMW from Autohaus BMW. Every interaction has been great from answering questions to servicing my BMW X2. I would definitely recommend this dealership. Everyone is great an Every interaction has been great from answering questions to servicing my BMW X2. I would definitely recommend this dealership. Everyone is great and very helpful. I really appreciate the communication from Cassie. More

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Dealt with 2 problems of my vehicle promptly. Professional service and kind service. Good communication Professional service and kind service. Good communication More

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Extremely friendly and helpful dealership, I went in for the first time to get service on my new bmw and they treated me like a VIP. the first time to get service on my new bmw and they treated me like a VIP. More

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Quick service turnaround, no issues with the work performed or staff. Chris B. Was helpful when I had a question on future service required. performed or staff. Chris B. Was helpful when I had a question on future service required. More

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Not satisfied the exact same issue still exists! I've left messages, No calls have been returned $2,500.00 dollars down the drain. Engine light is still on . I'm xxxxxx I've left messages, No calls have been returned $2,500.00 dollars down the drain. Engine light is still on . I'm xxxxxx More

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Prompt, professional service. Easy to work and deal with and no problems getting a loaner. Easy to work and deal with and no problems getting a loaner. More

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Thank you Cassie for getting my car in for service so quickly and ensuring it was a quality job completed before my expected time quickly and ensuring it was a quality job completed before my expected time More

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I went in because of a door handle issue. One of the people there called me right after I left and said he didn't know that I knew I had holes in my tires. I didn't even know that. Everything One of the people there called me right after I left and said he didn't know that I knew I had holes in my tires. I didn't even know that. Everything was covered under my warranty. I could not be more pleased with the process from beginning to end. Every single person there went out of their way to make sure I was treated like a king. Kudos to the whole staff. More

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Great service advisors and excellent lounge area make it enjoyable to have my car serviced. enjoyable to have my car serviced. More

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