Cassie Rackhaus

Very disappointed with this “luxury” dealership that charges a premium for their cars and then also nickel and dime their customers with a credit card service fee. Very poor! No one is particularly frie charges a premium for their cars and then also nickel and dime their customers with a credit card service fee. Very poor! No one is particularly friendly and the staff is not dressed professionally. The video is a nice idea but the audio is not discernible and no written report was provided. More

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Excellent customer service support great service staff and gret work excellent customers satisfaction good service and gret work excellent customers satisfaction good service More

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Cassie made sure I had a loaner car and the work was done promptly and courteously. promptly and courteously. More

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The service at your facility has always been terrific. Everyone is always very helpful and enjoyable to work with. The service videos are a perfect touch! Everyone is always very helpful and enjoyable to work with. The service videos are a perfect touch! More

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Fast service! Wonderful experience as always! I will most definitely return for any needed service. Wonderful experience as always! I will most definitely return for any needed service. More

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Was able to get me in an out within the day and gave me a loan to help me get what I needed to still get done that day. loan to help me get what I needed to still get done that day. More

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Cassie, my service advisor, and the rest of the staff are always extremely friendly. Can’t say enough great things about Autohaus! always extremely friendly. Can’t say enough great things about Autohaus! More

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They are helpful knowing what service to do when. I feel like I can trust the technicians recommendations. I feel like I can trust the technicians recommendations. More

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Stellar customer service! Not only is it stellar, it’s consistently exceptional. At first, I thought everyone was just having a good day. It’s definitely not that. It speaks t Not only is it stellar, it’s consistently exceptional. At first, I thought everyone was just having a good day. It’s definitely not that. It speaks to company culture and core values. Keep up the good work! Special thanks to Cassie. She’s awesome! More

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Truly a professionally run business. From the personnel to the facilities to the service provided. From the personnel to the facilities to the service provided. More

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