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Autohaus BMW - Service Center

St. Louis, MO

4.8
2,268 Reviews

2,268 Reviews of Autohaus BMW - Service Center

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May 28, 2025

Calm, quiet, professional atmosphere inside and outside. Chris Buie is my contact person and he does a superior job. Service completed promptly while I waited and video of the work provided to me. Payment w More

by Lisasilverberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Buie
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2025

I was very dissatisfied with the service I received at other dealerships. I was considering selling my car on ebay and switching back KIA. Patti Kupfer was great, the service was great, and I will be back More

by Stevenst34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2025

The dealership and the service advisors are always friendly, courteous, and very professional and knowledgeable. Every service I’ve had here has been done correctly and on time. More

by Dbehren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zinaida Bajramovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2025 -

Autohaus BMW responded

Thanks for the review! We are happy to be of service and look forward to the next time, take care!

May 23, 2025

Patti Kupfer was extremely helpful. She scheduled my repair immediately. The video from the technician was informing and helpful in deciding what needed to be done. More

by Michaeldfrench5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2025 -

Autohaus BMW responded

Thank you for the 5 - star review! We are so happy that you enjoyed your experience with Patti! We appreciate the great review and look forward to working with you again.

May 23, 2025

Great service, honest assessment and repair costs. Very satisfied. Customer. I will continue using this dealership and am planning to purchase my next vehicle here. More

by wardoo2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samuel STEIDLEY
May 23, 2025 -

Autohaus BMW responded

Thanks for the review! We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know!

May 23, 2025

I contracted for an oil change and filter along with a new battery. They opened promptly at 7 am and I was home by 8:30. The person who obtained my information was friendly and knowledgeable. She took car More

by Kevinnscout
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Feuerhaken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zinaida Bajramovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Araujo… and the attractive young woman who took my payment
May 24, 2025 -

Autohaus BMW responded

Thanks for the review! Our team of professionals is dedicated to providing the best there is to offer. If there's anything else we can help you with, please let us know.

May 21, 2025

They have great customer service, willing to go above and beyond to help you out. Great and fast service More

by clayton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Feuerhaken
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2025 -

Autohaus BMW responded

Thank you for the review! We pride ourselves as accommodating, transparent, and friendly as possible in order to create a 5 - star experience with us. Thank you for choosing Autohaus BMW, we ae thrilled to hear about this experience.

May 20, 2025

I always like how professional, polite and helpful they are. This time my service was also very quick, which when you’re waiting is very nice. More

by nlmidd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2025 -

Autohaus BMW responded

Thank you for the fantastic review! We loved being of service to you and hope we can assist you again in the future.

May 20, 2025

The most honest, accommodating and efficient dealership I’ve dealt with. Very thankful for how they run the company. More

by sainy.adel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2025 -

Autohaus BMW responded

Thank you for the 5 - star review! We are so happy that you enjoyed your experience with Autohaus! We appreciate the great review and look forward to working with you again.

May 20, 2025

Got my X5 serviced here because of leaking sunroof and could showing thru on the arm rest. Both got covered under the warranty and they provided me a loaner x5 while it was in the shop for 3 days. More

by ChrisG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2025 -

Autohaus BMW responded

Thanks for the 5 - star review! We are thrilled that you had a positive experience, and we're grateful for your feedback. We always strive to give our best to our customers. Thank you for choosing Autohaus!

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