Autohaus BMW - Service Center

Excellent and prompt customer service with continuous updates on the status of the serviced vehicle. updates on the status of the serviced vehicle. More

Excellent service department. Very professional. Video explanation of service provided was unexpected, explanatory and state of the art service. . Very professional. Video explanation of service provided was unexpected, explanatory and state of the art service. . More

My car was in for a recall, I initially took it to another dealer on Olive but after making an appointment and dropping the car off, the dealer took 2 days and never did anything so I made an appointm another dealer on Olive but after making an appointment and dropping the car off, the dealer took 2 days and never did anything so I made an appointment with Autohaus BMW. It took a week and a half to get the appointment, I attempted to get reassurance that the procedure wouldn't take longer than what the recall suggested. Britney was my service advisor who asked if I wanted the car washed which I appreciate, because the car was already clean and I usually spend more time then the dealer so I declined. The waiting area provides suitable snacks and drinks and two separate monitors to choose programming of your liking. The bathroom was clean! I wish the gift shop had more to choose. Otherwise, my car was delivered on time as promised and the entire procedure took about an hour and 15 minutes. I was provided with a link from a text and email to watch the video on the multi-point inspection, which is very useful to see that the work was actually performed and a picture says a thousand words. I don't normally do surveys but you folks earned it, and you were all on the same sheet of music, provide exceptional service with a good attitude, Thanks Dani for the good talk and service in the gift shop as well. More

They are good the take care of there BMW owners just a lil bit they have nice workers but the way they run a car test ☹️ err time and they no what’s wrong but other than that I like the BMW family thank y lil bit they have nice workers but the way they run a car test ☹️ err time and they no what’s wrong but other than that I like the BMW family thank you More

Our service advisor Patti was great. She called me the very next morning after we dropped our vehicle in the after hours service area. They diagnosed and fixed our vehicle and also perfo She called me the very next morning after we dropped our vehicle in the after hours service area. They diagnosed and fixed our vehicle and also performed warranty recall repairs at the same time. More

I always enjoy coming to have my vehicle serviced here. I would recommend them to anyone who is in the market for a New or Preowned BMW in the area. I will be back. I would recommend them to anyone who is in the market for a New or Preowned BMW in the area. I will be back. More

Trey was excellent and proactive. Your operation is much better better experience than Plaza BMW! Your operation is much better better experience than Plaza BMW! More

Friendly, efficient, professional. Always willing to work with my schedule regarding preference of days/time. Highly recommend Always willing to work with my schedule regarding preference of days/time. Highly recommend More