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Autohaus BMW - Service Center

St. Louis, MO

4.8
2,374 Reviews
Call Service Center (314) 727-8870

2,374 Reviews of Autohaus BMW - Service Center

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August 19, 2025

Car with 10k miles broke down 45 min from my home. Had to use BMW roadside. Tow didn’t come for 12 hours so wasn’t happy! Thankfully , Ubered home and was reimbursed from BMW for the cost. Once at More

by shellycope17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Feuerhaken
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 20, 2025 -

Autohaus BMW responded

Thank you for taking the time to do a review! We're thrilled to hear about your improved experience with us. Your feedback is valuable and we're glad we could address concerns you first expressed in your review. It's customers like you who inspire us to keep striving for excellence. Once again, thank you for your support and trust in us.

August 18, 2025

I love bringing my vehicle here. It is a very comfortable and friendly environment. Plus they have snacks lol. More

by Mayonabarnes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 18, 2025 -

Autohaus BMW responded

Thanks for the review! We appreciate your business and value your feedback, especially about the snacks. If there is anything else we can do for you, please let us know

August 16, 2025

Service Director, Todd Feuerhaken is exceptional. He always goes the extra mile to ensure customers have a positive and seamless experience. The staff was professional and friendly. Thank You!! More

by RV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Feuerhaken
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 18, 2025 -

Autohaus BMW responded

Thanks for the 5 - star! We are pleased to know about your positive experiences with us. We are grateful to have such a positive and prompt staff. Todd Feuerhaken is the best in the business, we appreciate him dearly. Thank you for choosing Autohaus!

August 12, 2025

Excellent customer care, diagnostics and service. The entire staff was professional, friendly and as always, went the extra mile! More

by oneal.janet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Buie
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 12, 2025 -

Autohaus BMW responded

Thank you for the review! We pride ourselves as accommodating, transparent, and friendly as possible in order to create a 5 - star experience with us. Thank you for choosing Autohaus BMW, we ae thrilled to hear about this experience.

August 11, 2025

Great and prompt service completed in the time frame estimated. Appreciate the car wash as well! More

by Jmkavy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heidi
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Aug 11, 2025 -

Autohaus BMW responded

Thanks for the review! Out team of professionals is dedicated to providing everyone who visits our dealership only the best there is to offer.

August 09, 2025

Autohaus technicians are excellent . The mechanics are very informative and they explain issues very simply. Service Techs are great as well!! More

by foushane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Buie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zinaida Bajramovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 11, 2025 -

Autohaus BMW responded

Thank you for taking the time to leave us a review! We're thrilled that you had a positive and wonderful experience with us. Your kind words mean the world to us and we can't thank you enough for your support. You're always welcome here.

August 07, 2025

Service Advisor Ms. Burke more is very professional. Work performed as promised I feel welcome @ Autohaus BMW. More

by markbotterman14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melanie Burkemper
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Aug 07, 2025 -

Autohaus BMW responded

Thanks for you review! Your review means a lot to Autohaus. We always strive to give our best and Melanie would be delighted to hear you enjoyed her services. We look forward to serving you again in the future.

August 03, 2025

Well organized. Chris worked me in. Gave estimatte. Completed work. Chris was a lot of help. More

by Bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Buie
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 04, 2025 -

Autohaus BMW responded

Thank you for the review Bob! Chris B. will really appreciate your review and can't wait to show it to him. We loved being of service to you and hope we can assist you again in the future.

July 31, 2025

Couldn’t be more accommodating and professional. Everyone was friendly, courteous and cooperative. This is a first class place. Bravo. More

by skinner-m
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trey Starnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 31, 2025 -

Autohaus BMW responded

Thanks for the 5 - star! We are pleased to know about your positive experiences with us. We are grateful to have such a positive and prompt staff. Thank you for choosing Autohaus!

July 31, 2025

Good work and communication. I was very pleased to have a loaner car. I will continue to use them. More

by tpfox316
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Weiss
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 01, 2025 -

Autohaus BMW responded

Thanks for the review! We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know! Edit Response

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