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Autohaus BMW - Service Center

St. Louis, MO

4.8
2,255 Reviews

2,255 Reviews of Autohaus BMW - Service Center

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July 23, 2021

Autohaus took excellent care of me! Patti did a great job keeping me updated throughout the process. Really appreciated the beautiful loaner car as well. More

by Jackie K.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2021 -

Autohaus BMW responded

Thank you for the 5-star review! We are happy that Patti impressed you in this way. We are very lucky to have her at Autohaus. Stay safe and see you next time!

July 23, 2021

I’ve been going to Autohaus for several years and have always had good service. This visit was no different. I really like that they clean my car after the service More

by Robert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Crader, Linda Schaefer
Aug 05, 2021 -

Autohaus BMW responded

Thank you for the 5-star review! Stay safe and see you next time!

July 16, 2021

Flexibility in scheduling, friendly receptionist, , service explained, professional and friendly staff, good service good service good service good service good service good service good service s More

by bmerry1104
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Prost and Robert Rea
Jul 19, 2021 -

Autohaus BMW responded

Thank you for your outstanding review! We strive to be as prompt and accommodating as possible, and our team is one of the best! We are truly passionate for creating the best possible experience here at Autohaus! We are thrilled to hear about this experience!

July 14, 2021

Amazing service they never disappoint They make you feel Amazing service they never disappoint They make you feel at home and welcome you to the waiting area with amazing treats and coffee ☕️ Also make s More

by Tonyjunior914
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2021 -

Autohaus BMW responded

Thank you for your review! We strive to be as prompt and accommodating as possible, and our team is one of the best! We are truly passionate for creating the best possible experience here at Autohaus! We are thrilled to hear about this experience, and thank you for the future referrals!

July 13, 2021

Always friendly, efficient, and I receive my car back in a timely manner. In all of the years that I have received service at Autohaus, I have never had a complaint. More

by giluldeb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Crader, Linda Schaefer, Ethan Krysiak
Jul 19, 2021 -

Autohaus BMW responded

Thank you for the review! We appreciate any feedback you have for us. We strive to improve in service, parts, and sales to give our customers the best experience. Thank you for choosing Autohaus BMW!

July 11, 2021

I needed front tires mounted and an alignment before a road trip. Mike Crader booked my appointment and Chris Clem took care of me on service day with a smile and I was able to get out of town safely. Whi More

by glennjjjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Crader, Renard LaSane
Jul 19, 2021 -

Autohaus BMW responded

Thank you for the review! We appreciate any feedback you have for us. We strive to improve in service, parts, and sales to give our customers the best experience. Thank you for choosing Autohaus BMW!

July 08, 2021

I would highly recommend this dealership for their service of my vehicle. I have a high regard for their efforts and professionalism. The time and efforts they have show have impressed me. More

by Brian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2021 -

Autohaus BMW responded

Thank you for your review! We strive to be as prompt and accommodating as possible, and our team is one of the best! We are truly passionate for creating the best possible experience here at Autohaus! We are thrilled to hear about this experience, and thank you for the future referrals!

July 07, 2021

Service was quick snd courteous my new service specialist Alan was top notch. Everyone was professional and helpful. I was sorry to hear Ethan had left but Alan did a wonderful job. More

by razarmathis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Dedert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alan. New service specialist 5 star all the way for him And the service he offered
Jul 08, 2021 -

Autohaus BMW responded

Thank you for your review! We strive to be as prompt and accommodating as possible, and our team is one of the best! We are truly passionate for creating the best possible experience here at Autohaus! We are thrilled to hear about this experience, and thank you for the future referrals!

July 03, 2021

Linda was great and the service was excellent. I loved the video that the technician made describing the test he had performed. I love the experience of Autohaus. More

by jlnouss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda Schaefer
Jul 08, 2021 -

Autohaus BMW responded

Thank you for the 5-star rating! We pride ourselves on being as accommodating, transparent, and friendly as possible in order to create a 5-star experience with us. Linda is a true assets to our team. Thank you for choosing Autohaus, we look forward to seeing you again!

June 23, 2021

The dealership is amazing and Chris is an awesome guy. More

by richardebuckley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2021 -

Autohaus BMW responded

Thank you so much for the 5-star review! We are happy to be of service and look forward to the next time, take care!

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