2,316 Reviews of Autohaus BMW - Service Center
The service was completed on time and the service advisor was knowledgeable and friendly. They made sure to remind me of my day and time of appointment without being intrusive. was knowledgeable and friendly. They made sure to remind me of my day and time of appointment without being intrusive. More
I am astounded at the Customer Service offered by Autohaus BMW!!! It is SO hard to find these days!!!! To start . . . . . . I own a Maserati Gran Turismo I have not driven in months because I LOVE dr Autohaus BMW!!! It is SO hard to find these days!!!! To start . . . . . . I own a Maserati Gran Turismo I have not driven in months because I LOVE driving my BMW X5 SO very much!!!!!! I just had the 1 year maintenance done efficiently and returned on the day promised!!!! They even gave me a rental because of my late night schedule!!!! I dropped my car off and a rental was quickly & smoothly given to me. I drove off without a hitch!!! When my car was ready, I received a video of what was done with my car!!!!! I drive up, was met by an associate to let me know what to do & where yo go. The cashier came to me to sign my 0 dollar maintenance bill!!!! My car was delivered to the door & keys put into my hands. Everyone was very attentive & all went very smoothly!!!!!!!!! You are a CUT ABOVE !!!!! I believe I am a loyal customer for life!!!!!!! Why go anywhere else & why buy anything other than a BMW???!!!!! I am SO THOROUGHLY IMPRESSED!!!!!!! Mike Crader & Deena, the cashier were so very kind & attentive, not to mention FUN!!!! Great people, fun times getting my car serviced!!!!!!!!!!!!! WHO CAN SAY THAT?!!!!!!!! You are simply THE BEST!!!!!!!!! More
All employees very courteous, from the time I made the reservation to the greeter when I arrive to Autohaus. Linda took care my request to inspect my car, like always very attentative and gracious.. very reservation to the greeter when I arrive to Autohaus. Linda took care my request to inspect my car, like always very attentative and gracious.. very happy with the service. More
Linda Schaeffer and her team took excellent care of me. Very courteous and professional. They kept me up-to-date throughout the week. I’m a very satisfied customer! Very courteous and professional. They kept me up-to-date throughout the week. I’m a very satisfied customer! More
Excellent service. Work done correctly and in time promised. Personnel very competent. Cost is a bit pricey, but tolerable. promised. Personnel very competent. Cost is a bit pricey, but tolerable. More
I took my car in for service. I love the video they provide telling you what they are doing with your car. Patti is great in the service department, She is very friendly and had a loaner waiting for me provide telling you what they are doing with your car. Patti is great in the service department, She is very friendly and had a loaner waiting for me when I arrived. Follow up was great as well. All in all it was a very pleasant experience. Steve Fahrig More
As always the service we received from Chris Clem and AutoHaus was top notch. Highly recommend them. We wouldn’t trust anyone else to service our BMW. AutoHaus was top notch. Highly recommend them. We wouldn’t trust anyone else to service our BMW. More
Great people to work with! Vehicle purchase was easy, never felt pressured. Was notified of a recall, which was easy to schedule and took about an hour. Was even sent a short video from the service tech never felt pressured. Was notified of a recall, which was easy to schedule and took about an hour. Was even sent a short video from the service tech going over some basic items including tire wear and brake pad wear. Would highly recommend this dealership over others in this area. More