2,316 Reviews of Autohaus BMW - Service Center
Great service as always! My X2 had developed a brake issue causing vibration when slowing down. I was getting ready to leave on a trip but wanted to get it checked out. Linda managed to work me in eve issue causing vibration when slowing down. I was getting ready to leave on a trip but wanted to get it checked out. Linda managed to work me in even though the shop was busy. Andy, shop foremen, drove the car with me to make sure he understood the problem and he got it repaired in time for me to take it on my trip!! Thanks everyone! More
Excellent service, as always. Thanks to the whole staff, especially newbie Deanna Gossman who was friendly, knowledgeable, and an overall pleasure to work with. A great addition to the team! especially newbie Deanna Gossman who was friendly, knowledgeable, and an overall pleasure to work with. A great addition to the team! More
I have been a customer for many years ( ownership of 3 BMWs over time) and will continue to recommend them to everyone. Mike is a great service advisor. The atmosphere is friendly and everyone is helpfu BMWs over time) and will continue to recommend them to everyone. Mike is a great service advisor. The atmosphere is friendly and everyone is helpful - even clientele! More
Completely happy with the service I receive at Autohaus BMW, from sales (thanks again Matt), to finance and service. Everyone is always helpful, kind, knowledgeable. I choose to return to Autohaus BMW al BMW, from sales (thanks again Matt), to finance and service. Everyone is always helpful, kind, knowledgeable. I choose to return to Autohaus BMW although another BMW dealership is much closer to my home. Happy to make the trip! More
As usual, service was excellent! Quick and easy and my service technician kept me informed. Got to take advantage of an offer for oil service promotion. service technician kept me informed. Got to take advantage of an offer for oil service promotion. More
Great personnel and service at Autohaus BMW. Great communication with their texting apps and I loved the tech videos they sent that actually showed my vehicle concerns being addressed. communication with their texting apps and I loved the tech videos they sent that actually showed my vehicle concerns being addressed. More
Autohaus is a wonderful place. People are very nice. Mr. Clem my service advisor had specials on 3 of the 4 services I needed done. I waited for about an hour while they worked on my car and then the cashie Clem my service advisor had specials on 3 of the 4 services I needed done. I waited for about an hour while they worked on my car and then the cashier was also very nice. Great visit. , More
I receive great service each time I visit Autohaus BMW. The staff is knowledgeable and friendly. I really appreciated receiving the video update of the multi-point inspection while my car was being servic The staff is knowledgeable and friendly. I really appreciated receiving the video update of the multi-point inspection while my car was being serviced. That is a really cool feature! More
I took my car in for an inspection. They sent a report on what they found via text, and while they found a few things that needed to be checked. No one spoke to me about those concerns although the report wa what they found via text, and while they found a few things that needed to be checked. No one spoke to me about those concerns although the report was marked “customer refused service”!or some such thing. After three hours, I asked twice about the whereabouts of my car, and when I asked the third time, they admitted it had been done for some time, but they didn’t realize they had the keys up front. I won’t go back. More