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Autohaus on Edens
Northbrook, IL
3,229 Reviews
At our dealership, you’ll always find a full selection of new Mercedes-Benz models to choose from, including popular options from the Mercedes-Benz C-Class, Mercedes-Benz E-Class, and Mercedes-Benz GLA models. Also check out our certified pre-owned Mercedes-Benz vehicles for great offers on pre-owned luxury cars. When you’re ready to take the next step, our finance staff will be standing by to provide pressure-free financing and leasing options for you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 3,229 reviews
April 17, 2025
Carlos Regalado is an absolute trustworthy and friendly salesmen. My husband and I went in to Auto Haus looking for an AMG and Carlos helped us with our decision . He made it effortless and very enjoyable salesmen. My husband and I went in to Auto Haus looking for an AMG and Carlos helped us with our decision . He made it effortless and very enjoyable . We’d be back in a minute once we’re back in the market . More
by Racquel Contiu
Employees Worked With
April 16, 2025
The entire experience was extremely simple and every single person I worked with was extremely helpful single person I worked with was extremely helpful More
by SHOBHA.B.PAI
Verified CustomerApril 15, 2025
My wife has brought my car to Autohaus on Edens several times for service, and we have noticed a recurring and troubling pattern. Each visit, we are presented with a list of repairs labeled as "urgent" or times for service, and we have noticed a recurring and troubling pattern. Each visit, we are presented with a list of repairs labeled as "urgent" or "critical"--only to later find out from independent mechanics that many of these repairs are completely unnecessary. This isn't a one-off issue. It's happened multiple times, where items flagged as immediate concerns--such as newer tires, a suggested broken windshield wiper fluid system, etc.--were confirmed to be in good working order by trusted, certified professionals elsewhere. It feels less like a genuine diagnostic process and more like an attempt to upsell services I don't need. As a long-time Mercedes owner, I expect honesty and transparency from a dealership and the brand in general. Unfortunately, our experience here has left me questioning the integrity of their service department and why Mercedes would accept dealership behaviors like this. I strongly urge other customers to seek a second opinion before authorizing repairs. More
by ConcernedMBS
Employees Worked With
April 15, 2025
Costumeer service very helpful, patient with Costumers , always ready to help , was happy with my service always ready to help , was happy with my service More
by MAXELAN
April 13, 2025
Purchased a vehicle today. Carlos assisted us from the first online inquiry to the final signature. Would recommend the dealership. Carlos assisted us from the first online inquiry to the final signature. Would recommend the dealership. More
by isi
April 13, 2025
This is my 4 th Mercedes. Love this dealership Cindy is always so helpful and of course Ken and Ryan ALWAYS takes care of me Love this dealership Cindy is always so helpful and of course Ken and Ryan ALWAYS takes care of me More
by ELLENANTMAN
Employees Worked With
Other Employees :
Damien Galvin
April 12, 2025
All the services we requested were done properly and we were able to decline some that we didn't think were necessary. Tom spent adequate time discussing the work to be done. We felt like a valued custom were able to decline some that we didn't think were necessary. Tom spent adequate time discussing the work to be done. We felt like a valued customer. More
by LEE.ZAR
Employees Worked With
April 11, 2025
Ed Garcia is. Terrific always goes above and beyond. Excellent people skills. And product knowledge Terrific always goes above and beyond. Excellent people skills. And product knowledge More
by P.ANDJELKOVICH
Employees Worked With
April 08, 2025
Brought the car in after agreed on the quoted price, but they wanted more money for the same service. I had to pay more than the quoted price. Mistake happens. I get it, but they should honor the quoted pri they wanted more money for the same service. I had to pay more than the quoted price. Mistake happens. I get it, but they should honor the quoted price. More
by kenngo10101
April 07, 2025
Ryan is great! Best service in Illinois hands down! Wouldn’t take it anywhere else. Best service in Illinois hands down! Wouldn’t take it anywhere else. More
by SCHLOSS316
Employees Worked With
