Autohaus on Edens
Northbrook, IL
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 3,477 reviews
Great dealership. Very responsive. Oleg and the rest of the sales team are the best. the sales team are the best. More
Nick was great to work with and I definitely hope to be a repeat customer. I contacted multiple other dealerships in the state and had one just 5 miles from my house, but I drove the extra 80 miles round tri repeat customer. I contacted multiple other dealerships in the state and had one just 5 miles from my house, but I drove the extra 80 miles round trip because Nick didn't try to play games with me, he communicated in a timely manner, and overall just made the process easy. Ricky was great as well. The MB dealership experience is a big step above most other brands. Thanks guys! More
Prem was very nice...the service dept couldn't fix my problem but they told me where to go to get it done! they removed the piece that was dangling so I wouldn't lose it... problem but they told me where to go to get it done! they removed the piece that was dangling so I wouldn't lose it... More
Second time at dealership 1st time great deal great experience. This time felt we were rushed through the inspection of the car and it was sold to us hoping we wouldn't notice any issues . Lots of roc experience. This time felt we were rushed through the inspection of the car and it was sold to us hoping we wouldn't notice any issues . Lots of rock chips in paint. Brought back to have addressed and after 2 week in shop only part of it was fixed. Hoping to get it resolved. So marking a 4 star rating due to condition of vehicle and service not salesman or finance. More
MarkHoegler is the best in the industry. He made all difference. Mark is the best. Car is awesome. But the difference is Mark. Without him there was not a deal difference. Mark is the best. Car is awesome. But the difference is Mark. Without him there was not a deal More
This is a great group of people to work when you want to purchase a new car. They help me through the complete process. Thank purchase a new car. They help me through the complete process. Thank More
Excellent service! Cindi Link was excellent! My car was finished on time! I will recommend this service team to everybody! Thank you for your great work! finished on time! I will recommend this service team to everybody! Thank you for your great work! More
Nick did a great job from start to finish. His customer service was excellent and he went out of his way to explain all of the features of the C300 that I purchased from him. I wouldn’t hesitate to buy a c service was excellent and he went out of his way to explain all of the features of the C300 that I purchased from him. I wouldn’t hesitate to buy a car from him again. More
Poor communication and lack of attention to customer satisfaction. Vehicle was not properly cleaned after windshield installation. Glue drops were left on the dashboard and the shield itself was not c satisfaction. Vehicle was not properly cleaned after windshield installation. Glue drops were left on the dashboard and the shield itself was not completely cleaned. The Geico insurance claim was not handled and I am still waiting for reimbursement and follow up call from the dealership on the status of the claim. More
What should have been a quick tire replacement ended up being an almost 3 hour wait! Brought my car in after waiting 3 hours for Mercedes Roadside assistance to tow my car to Autohaus. Upon arrival, I was being an almost 3 hour wait! Brought my car in after waiting 3 hours for Mercedes Roadside assistance to tow my car to Autohaus. Upon arrival, I was instructed to wait in the waiting room. I waited for over 1.5 hours without any update. Then, I was told it would take 45 minutes for the service to be completed. That ended up taking another hour and 20 mins! More










