Autohaus on Edens
Northbrook, IL
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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We worked with Kevin James and he was excellent. We went to multiple dealerships and he was by far the best deal without beating around the bush. We were able to get a lease on the car we wanted and certain to multiple dealerships and he was by far the best deal without beating around the bush. We were able to get a lease on the car we wanted and certainly see ourselves coming back when our lease is up. More
Great experience with autohaus. Trading in a car and walking out with a new one was a breeze. Kevin (sales) and Damien (finance) were awesome to work with on a very busy day. I feel my trade in value wa walking out with a new one was a breeze. Kevin (sales) and Damien (finance) were awesome to work with on a very busy day. I feel my trade in value was good and based on KBB, so I didn't need to negotiate. I also appreciated Nick and Mark from management stopping in a saying congrats on the new purchase. The easiest car buying experience i've ever had. More
Dealership is very well maintained -- clean, bright. Waiting room is comfortable. Tom is always very pleasant -- explains work to be done and answers my questions patiently.. Waiting room is comfortable. Tom is always very pleasant -- explains work to be done and answers my questions patiently.. More
purchasing the vehicle that was leased was easy, once the financial settlement with MBFS was finally resolved which required my visiting the dealership more than once along with numerous phone calls from my financial settlement with MBFS was finally resolved which required my visiting the dealership more than once along with numerous phone calls from my sales person Tony, who was great. Upon resolution Damian in the finance department got me in and out faster than expected More
Professional customer service. Kevin James is great , professional salesman . He give us good price for GLS 450 He was there to help us, he answered all our questions. Thank you Kevin professional salesman . He give us good price for GLS 450 He was there to help us, he answered all our questions. Thank you Kevin More
Oleg did an upstanding job; great customer service. Attention to every detail on our traction to our new vehicle. And Always with a personal touch. Attention to every detail on our traction to our new vehicle. And Always with a personal touch. More
They handled the problem of a factory error made on a few accessories that were not delivered as ordered. They ordered a new car, extended a lease and did everything necessary to satisfy my needs. accessories that were not delivered as ordered. They ordered a new car, extended a lease and did everything necessary to satisfy my needs. More
Nick was great. I think he thought this issue was turned over to service but there was a disconnect. I didn't understand why the software needed to be updated less than 2 weeks after we picked up the car or over to service but there was a disconnect. I didn't understand why the software needed to be updated less than 2 weeks after we picked up the car or why we had to spend time to drive the car to the dealer and then pick it up, involving both my wife and myself. Ideally, under these circumstances, the dealer would have picked up the car from our house and then dropped it off. That was never offered. The service manager also was weak on follow up and didn't seem to know why we were calling. More
Terry & Ken were great to work with. My four-year annual service went very well. I have full confidence in Autohaus and their service of my vehicle. Thank you! service went very well. I have full confidence in Autohaus and their service of my vehicle. Thank you! More










