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Autohaus on Edens

Northbrook, IL

4.8
3,267 Reviews
At our dealership, you’ll always find a full selection of new Mercedes-Benz models to choose from, including popular options from the Mercedes-Benz C-Class, Mercedes-Benz E-Class, and Mercedes-Benz GLA models. Also check out our certified pre-owned Mercedes-Benz vehicles for great offers on pre-owned luxury cars. When you’re ready to take the next step, our finance staff will be standing by to provide pressure-free financing and leasing options for you.
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1600 Frontage Rd

Northbrook, IL

60062

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Showing 3,267 reviews

December 11, 2020

Eddie is the best! He made sure my loaner was ready when I arrived for service. He also answered all of my questions & helped me to readjust the settings on my car More

by MG224
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 10, 2020

The dealer responded to my email inquiry on a new case AMG E 63 that was thousands less than MotorWerks. Alex the sales consultant made my purchase extremely pleasurable . He had great product knowledge More

by LOWERY1
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Alex Giokaris, Damien Galvin
December 09, 2020

Great job! Keep up the good work! Well done with great service . To the survey people, let me leave the review I want to and don’t force me into a minimum number of words! It defeats the purpose of a true More

by cskoufos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom, Prem Parikh
December 07, 2020

It took a while to get the car in stock but Tony Patel did a great job of keeping me informed. He also made the experience informative and easy from the test drive to the pricing to the delivery and tuto More

by JP38N
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Patel
December 04, 2020

Eddie Garcia is a pleasure to work with. Everything he says will materialize, he is able to predict the cost and deliver work performed on time and at estimated costs. I buy new cars from Autohaus becau More

by LANCE.3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 04, 2020

Eddie Garcia has become my "personal" service manager. I recommend him if you'v never brought your Mercedes into Autohaus for service. The shop is immaculate and service rep team is knowledgeable. The Autoh More

by Andy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 04, 2020

I had two cars serviced yesterday and while I was there for an extended period of time everything went smoothly. Eddie Garcia was terrific to deal with. More

by GERRYGREENBERG
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cindi Link
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 03, 2020

I needed a brake light replaced and they got me in and out in under 25 minutes- amazing! Everyone is always so friendly and helpful. I have never gotten anything less than incredible service. More

by KATEHUFF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 03, 2020

Employees always very friendly and helpful. They always try to accommodate all requests. They always go out of their way to help in any they can. More

by LBAKER230
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cindi Link
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 03, 2020

The order was built wrong a couple of times but the dealership worked it out and got me the car. There were certainly some communication issues and sometimes it is difficult to reach out to sales to ge More

by LBUDHIR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Pena
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Gioulos, Philip Gagerman
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