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Autohaus on Edens

Northbrook, IL

4.7
3,257 Reviews
At our dealership, you’ll always find a full selection of new Mercedes-Benz models to choose from, including popular options from the Mercedes-Benz C-Class, Mercedes-Benz E-Class, and Mercedes-Benz GLA models. Also check out our certified pre-owned Mercedes-Benz vehicles for great offers on pre-owned luxury cars. When you’re ready to take the next step, our finance staff will be standing by to provide pressure-free financing and leasing options for you.
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1600 Frontage Rd

Northbrook, IL

60062

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Showing 3,257 reviews

November 05, 2020

Eddie Garcia is outstanding, as usual from day one.The Eddie Garcia is outstanding, as usual from day one. The service department is full of pros. From skill sets to kindness to the customers. All class More

by L Han
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cindi Link
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 04, 2020

The service was excellent. My service manager, Prem Parikh is always so accommodating and helpful. This service took longer than expected. Prem was very communicative, kept me informed, and had provide More

by RAGOOD1260
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Prem Parikh
November 02, 2020

They are friendly and happy to handle my car for service. Eddie Garcia takes care of my car and sees that it is taken care of fast and efficiently. He is very nice about explaining what has to be More

by GRE8ART
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 30, 2020

first time buyer at Autohaus on Edens. Travis the salesman was fantastic. His knowledge about the car was impressive. He was extremely patient with me on the technology issues. Great experience. More

by JBRADY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Hoegler, Trent Kendrick
October 30, 2020

Excelent service and attention. They always exceed my expectations. Everyone is nice and willing to help. I can always get my appointments at very convenience times. More

by CInthya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Dunaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cindi Link
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terry Stailey
October 30, 2020

Nick M was incredible during the whole process! Very professional, friendly and extremely understanding and supporting to our personal situation! Thank you to Nick and the rest of the team who helped!! More

by ANDRE.MICHEL
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nicholas Maniatis
October 29, 2020

This dealership has always been excellent! Professional and usually never a long wait! Always have loaner cars available which is important! Will always recommend and continue to bring my car in! More

by kandrbrown
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cindi Link
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 29, 2020

From start to finish the experience was superb. Tom provided clear and informative information about the scheduled service and what items I might consider handling in advance. He kept me advised in a t More

by BAT5ESQ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 28, 2020

I brought the car in to change tires to winter and fix sunroof. Tom was great and found other issues had them repaired under the exteded warranty. He was in contact about other items that needed attent More

by JORYGRUENBERG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cindi Link
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 28, 2020

Alex was great, very knowledgeable, thorough, professional and punctual. Ended up buying both a GLC300 & Tesla model X at the same time, my total experience with Autohaus/Mercedes was a million t More

by Ken Innami
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Hoegler, Alex Giokaris
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