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Autohaus on Edens
Northbrook, IL
3,245 Reviews
At our dealership, you’ll always find a full selection of new Mercedes-Benz models to choose from, including popular options from the Mercedes-Benz C-Class, Mercedes-Benz E-Class, and Mercedes-Benz GLA models. Also check out our certified pre-owned Mercedes-Benz vehicles for great offers on pre-owned luxury cars. When you’re ready to take the next step, our finance staff will be standing by to provide pressure-free financing and leasing options for you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 3,245 reviews
March 24, 2020
Over the top Kind courteous and caring are just a few words to describe going to Autohaus on Edens for service. From the time you come in and are met by a service Kind courteous and caring are just a few words to describe going to Autohaus on Edens for service. From the time you come in and are met by a service manager till the time you leave with an absolutely clean car you were treated with nothing but respect of the highest degree More
by THEGINZ0
Verified Customer
March 24, 2020
The Service Dept is great- especially Tom Lood! Tom is responsive to any needs and problems that I have with my E 350. He is friendly, smart and so eager to get things taken care of quickly and correctly! responsive to any needs and problems that I have with my E 350. He is friendly, smart and so eager to get things taken care of quickly and correctly! Tom is the BEST!! More
by ABBYELK
March 23, 2020
Great service department. Eddie Garcia does a great job at keeping me informed as to the status of my car both by text and e mail. at keeping me informed as to the status of my car both by text and e mail. More
by BOB
Employees Worked With
March 23, 2020
Instant Service! Once again Ken Dunaway and Justin took excellent care of ma and my car. Drove up with an "Check Engine" issue and it was solved immediately. Save me a Once again Ken Dunaway and Justin took excellent care of ma and my car. Drove up with an "Check Engine" issue and it was solved immediately. Save me a return trip by replacing the from brakes. Can't say enough about their service! More
by DR2
March 23, 2020
Ken offered to pick up my car. Work was done and car was cleaned inside and out. I am very pleased either the service I received. cleaned inside and out. I am very pleased either the service I received. More
by SHANNA114
Employees Worked With
March 19, 2020
Prem rocks !!Thank you for your guidance and Prem rocks !! Thank you for your guidance and assistance. Car serviced with quality and peace of mind that the car is well taken care of. Prem rocks !! Thank you for your guidance and assistance. Car serviced with quality and peace of mind that the car is well taken care of. More
by SABAHAT
Employees Worked With
Prem Parikh
March 19, 2020
Disappointed!!! Would greatly appreciate if somebody would get back to me regarding such a huge oil concern splattered all over my engine due to service done at your dealer... would get back to me regarding such a huge oil concern splattered all over my engine due to service done at your dealer... More
by BOXERPRIDE5
March 19, 2020
Efficient and I was thinking about a trade in for months... went in on Saturday to "look at a car" and a few hours later I drove out with a new car! Fair price, e I was thinking about a trade in for months... went in on Saturday to "look at a car" and a few hours later I drove out with a new car! Fair price, efficient service, all good. I would recommend the team. More
by JLTENORE
March 19, 2020
Service Visit Great job! Tom was very helpful and kept me up-to-date on the status of my service as well as explained what was needed and why. Great job! Tom was very helpful and kept me up-to-date on the status of my service as well as explained what was needed and why. More
by steve.schick
Employees Worked With
March 18, 2020
Great service smooth as could be. they were prepared and made the process easy. I would say because of all the technology in the car, a longer tutorial would be h smooth as could be. they were prepared and made the process easy. I would say because of all the technology in the car, a longer tutorial would be helpful. More
by PBlock
Employees Worked With
Nicholas Maniatis, Mark Hoegler
