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Autohaus on Edens

Northbrook, IL

4.7
3,471 Reviews
At our dealership, you’ll always find a full selection of new Mercedes-Benz models to choose from, including popular options from the Mercedes-Benz C-Class, Mercedes-Benz E-Class, and Mercedes-Benz GLA models. Also check out our certified pre-owned Mercedes-Benz vehicles for great offers on pre-owned luxury cars. When you’re ready to take the next step, our finance staff will be standing by to provide pressure-free financing and leasing options for you.
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1600 Frontage Rd

Northbrook, IL

60062

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Showing 3,473 reviews

December 30, 2019

Object in my tire I received great service from Ryan Mulhern. He is a professional and very effective and efficient. On my way back from a work event my back tire was More

by BELLATANGO2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cindi Link
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Mulhern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Prem Parikh
Jan 17, 2020 -

Autohaus on Edens responded

Thank you very much for providing feedback on your experience with Ryan! We are glad to hear that he took great care of you. Thank you for your business!

December 28, 2019

More great service. Eddie Garcia has been my service manager for years and continues to be super in all respects. Eddie is extremely knowledgeable, personable and attenti More

by CGETTLEMAN
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2020 -

Autohaus on Edens responded

Thank you very much for sharing your experience with Eddie. We agree - he's the best! We appreciate your business!

December 27, 2019

Top notch dealership Extremely pleased with my experience of purchasing a Certified Pre-Owned Mercedes Benz. My sales professional, Tony Patel, was very friendly/thorough More

by T.ANDERSON-1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Dunaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Patel, Mike Mesic
Jan 17, 2020 -

Autohaus on Edens responded

Thank you for sharing your "top-notch" experience with us! We are glad that Tony took care of you. Thank you for your patronage!

December 23, 2019

Top knot has dealership Great guys and super helpful. They went out of there way to take care of what I needed. No waiting around, if my guy was busy another one stepped in. More

by ARDASH007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Prem Parikh
Jan 17, 2020 -

Autohaus on Edens responded

Thank you very much for taking the time to share your experience! We are glad to hear that Prem took great care of you!

December 23, 2019

Professional and friendly Ken shows genuine concern and understanding with what I need and what to do. Oleg goes out of his way to be helpful by explaining my options and findi More

by ABEK
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Dunaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2020 -

Autohaus on Edens responded

We are very happy to hear that Ken and Oleg provide the great customer service that you deserve. Thank you for your business!

December 23, 2019

Always Dependable Staff took the time to explain what going on with my vehicle. Kept me informed of the progress during the repair period. They also had me in a very ni More

by muchy1974
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Dunaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2020 -

Autohaus on Edens responded

Thank you very much for your 5-Star review. We appreciate your business!

December 20, 2019

Took great care of me! The staff was very caring and went out of the way to accommodate me - getting me a loaner, keeping me appraised of their progress, arranging for a Lyf More

by JEANHAHN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cindi Link
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Prem Parikh
Jan 17, 2020 -

Autohaus on Edens responded

Thank you very much for sharing your great experience. We are glad that Eddie, Cindi, and Prem took great care of you!

December 19, 2019

good experience Oleg is great salesperson with a lot of knowledge about MB. He was very precise with details and helping to go through new features on GT model. More

by MICHAEL@PP-CORP.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oleg Shmuylovskiy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mary Costello
Jan 17, 2020 -

Autohaus on Edens responded

Thank you for the great review, Michael, We are glad Oleg took good care of you. Thank you for your patronage!

December 19, 2019

Long wait I came in for a simple replacement of a burned out low beam headlight. I told the service team I would wait. 2 plus hours later after asking multipl More

by Kunks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kevin Crokin
Jan 08, 2020 -

Autohaus on Edens responded

Hello ”Kunks”- As a courtesy, we provide a FREE multi-point inspection to all of our customers. We not only list items of concern, but we also document items in their current condition for your records and consideration. We apologize if that was not explained upfront and do not have to perform that free service if that is your preference. We do appreciate your patronage and also apologize for that long of a wait as that should not have happened even with that free inspection. If you could please share your contact information we really would like the opportunity to review your visit in detail. Again, we apologize for the negative experience and hope to hear from you soon!

December 19, 2019

Patience Don Storm was helpful and patient and presented a number of choices and options since I was not sure which model or style car I wanted. More

by 2LEGATO
Recommend Dealer
Yes
Employees Worked With
Don Storm, Alex Giokaris
Jan 17, 2020 -

Autohaus on Edens responded

Thank you for sharing your experience with Don and Alex. Thank you for your business!

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