Autohaus on Edens
Northbrook, IL
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Object in my tire I received great service from Ryan Mulhern. He is a professional and very effective and efficient. On my way back from a work event my back tire was I received great service from Ryan Mulhern. He is a professional and very effective and efficient. On my way back from a work event my back tire was low stopped in so they can fill the tire with air when we discovered there was a huge nail - looked like a huge nail from construction site that was in my tire. Ryan knew i was on a time constraint and quickly helped by getting me a loaner so that i could come back and pick up car later. He verified with the system and informed me i had coverage for my tires. He was quite helpful and i did appreciate his quick turnaround time for the services. I was able to pick up my vehicle right after work all on the same day. The service department is always polite and professional which i do appreciate. More
More great service. Eddie Garcia has been my service manager for years and continues to be super in all respects. Eddie is extremely knowledgeable, personable and attenti Eddie Garcia has been my service manager for years and continues to be super in all respects. Eddie is extremely knowledgeable, personable and attentive to his customers. He’s the best. More
Top notch dealership Extremely pleased with my experience of purchasing a Certified Pre-Owned Mercedes Benz. My sales professional, Tony Patel, was very friendly/thorough Extremely pleased with my experience of purchasing a Certified Pre-Owned Mercedes Benz. My sales professional, Tony Patel, was very friendly/thorough when answering questions regarding the vehicle purchased, GLE 350 4-Matic, and the Mercedes Certified Pre Owned program. He also took the time to provide a tour of the dealership and service dept. Finalizing the purchase with Mike in the business office was very professional, friendly and well organized resulting in a relatively quick wrap up. When the vehicle was delivered a full walk around and introduction/explanation of the GLE was also provided. Glad I purchased from Autohaus and will absolutely recommend! More
Top knot has dealership Great guys and super helpful. They went out of there way to take care of what I needed. No waiting around, if my guy was busy another one stepped in. Great guys and super helpful. They went out of there way to take care of what I needed. No waiting around, if my guy was busy another one stepped in. More
Professional and friendly Ken shows genuine concern and understanding with what I need and what to do. Oleg goes out of his way to be helpful by explaining my options and findi Ken shows genuine concern and understanding with what I need and what to do. Oleg goes out of his way to be helpful by explaining my options and finding information that I request. More
Always Dependable Staff took the time to explain what going on with my vehicle. Kept me informed of the progress during the repair period. They also had me in a very ni Staff took the time to explain what going on with my vehicle. Kept me informed of the progress during the repair period. They also had me in a very nice loaner and couldn't complain. Keep up the good work. More
Took great care of me! The staff was very caring and went out of the way to accommodate me - getting me a loaner, keeping me appraised of their progress, arranging for a Lyf The staff was very caring and went out of the way to accommodate me - getting me a loaner, keeping me appraised of their progress, arranging for a Lyft. More
good experience Oleg is great salesperson with a lot of knowledge about MB. He was very precise with details and helping to go through new features on GT model. Oleg is great salesperson with a lot of knowledge about MB. He was very precise with details and helping to go through new features on GT model. More
Long wait I came in for a simple replacement of a burned out low beam headlight. I told the service team I would wait. 2 plus hours later after asking multipl I came in for a simple replacement of a burned out low beam headlight. I told the service team I would wait. 2 plus hours later after asking multiple times when it will be done, the car was ready. What took so long was the review the service department did on my car (I did not request) and then they came back with a list of repairs needed on the car. I do not need to sit and wait for a complete review of my car so they can try to convince me to come back in for more extensive and expensive repairs. Just do the work I ask and before they perform a service review, get my permission along with an additional time estimate to complete the report. This has happened one other time I brought my car into this dealer for service. No respect for my time while I am waiting 2 plus hours for a simple light bulb replacement. By the way, when I made the appointment, they told me it would take less than an hour to do the work. More
Patience Don Storm was helpful and patient and presented a number of choices and options since I was not sure which model or style car I wanted. Don Storm was helpful and patient and presented a number of choices and options since I was not sure which model or style car I wanted. More










