
Autohaus on Edens
Northbrook, IL
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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The best service They offer professional service and get the job done the first time without question, every time I’ve been there I’ve been completely satisfied They offer professional service and get the job done the first time without question, every time I’ve been there I’ve been completely satisfied More
Tom is excellent. Easy to get the job done. Autohaus even reminds you of the services due. I has a loaner to make the job easier and found out 2 new tires were needed Easy to get the job done. Autohaus even reminds you of the services due. I has a loaner to make the job easier and found out 2 new tires were needed. They made it easy. Thanks! More
Too long a wait Took 2 hours to just get an answer if my speaker trim piece could be fixed with or without warranty. My car is still under cpo warranty btw. My local Took 2 hours to just get an answer if my speaker trim piece could be fixed with or without warranty. My car is still under cpo warranty btw. My local mechanic put it in place free of charge and recommended to come to him going forward and not waste my time. Extremely dissapointed in mercedes benz quality and also dealer support in fixing quality issues. High time mercedes Benz start improvimg quality and owe up when quality is bad. More
2019 C Class Purchase Professional, everything done to my satisfaction! Kept informed throughout the time from ordering vehicle to delivery. All features explained to me Professional, everything done to my satisfaction! Kept informed throughout the time from ordering vehicle to delivery. All features explained to me by knowledgeable person, just can't remember her name. Lori Anderson was great! More
They never fail Somehow theyr never fail serving you and keep you mobile no matter what. Came in for a lightbulb replacement, got a brand new car to drive home (seved Somehow theyr never fail serving you and keep you mobile no matter what. Came in for a lightbulb replacement, got a brand new car to drive home (seved me the time waiting on the repair) and could pick my car up next day, washed and cleaned up. Total bill $ 60,- ! Amazing ! More
Periodic service I met Tom Loor when I brought my car for service. Tom Loor is very professional, kind, and honest He was in contact with me during the service. eve I met Tom Loor when I brought my car for service. Tom Loor is very professional, kind, and honest He was in contact with me during the service. even though at the service they found a serious problem Tom Loor managed to transfer to warranty saved me a lot of money. he is genuine in every aspect, I honestly recommend working with Tom Loor Yuda Levy More
Professional and timely service From the appointment to the completion of requested service A, everything was satisfactory and reasonable as usual. Prem Parikh is always knowledgeabl From the appointment to the completion of requested service A, everything was satisfactory and reasonable as usual. Prem Parikh is always knowledgeable, kind, and trustworthy. More
Friendly and courteous service Nick, our sales person, was a very good listener in attending to the model and features that we wanted on the car. He gave us pricing and allowed us t Nick, our sales person, was a very good listener in attending to the model and features that we wanted on the car. He gave us pricing and allowed us to discuss the numbers privately, no high pressure, hate that! We got to the dealer a little late, but he was able to deliver our car to us that evening. I appreciate the service and care I received by our sales person, Nick, and all of the employees involved in the sale. More
Excellent honest service This is one of the best service experiences I’ve had. Very quick team getting you in and out (in a new -car loaner if needed). Honest repair and servi This is one of the best service experiences I’ve had. Very quick team getting you in and out (in a new -car loaner if needed). Honest repair and service appraisal. Ask for ‘Ken’. In my opinion, he’s the best in the business. I’m a firm believer that it’s the after sales service that would make you buy a car and Autohaus is the epitome of this narrative. More
Outstanding Service Department, for many years! Ken Dunaway was outstanding and most professional, once again. I needed to order spare key, purchase mats for inside and trunk, inspection, and many Ken Dunaway was outstanding and most professional, once again. I needed to order spare key, purchase mats for inside and trunk, inspection, and many questions about understanding controls and options, putting on new 4Matic emblem which had come off in Polar Vortex, etc. The greeters, the car wash staff, and just everyone - they are all just wonderful! I wasn’t feeling well, and they all helped me so greatly to take care of the car, that it was truly heartwarming to me, and greatly appreciated, beyond expression. I will be bringing in the SL500 very soon, also, as I have had so much work done on that car, also, and will be trying to stay current with maintenance. Thank you so very, very much for everything, and best wishes to all. More