Autohaus on Edens
Northbrook, IL
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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A simple but serious problem was dealt with quickly I took my car in because I had some rock chips in the windshield from my recent road trip. Tom immediately suggested an excellent solution, made an ap I took my car in because I had some rock chips in the windshield from my recent road trip. Tom immediately suggested an excellent solution, made an appointment for the next day and it all happened as planned. Very user friendly and efficient service. More
Great service from friendly and accommodating folks. Jim Riley could not have been more helpful. Work was done on time, as promised. To the extent that having my c from friendly and accommodating folks. Jim Riley could not have been more helpful. Work was done on time, as promised. To the extent that having my car serviced is a pleasure, this was a pleasure. More
Great Start But Went South Took my E63 AMG in for regular service. Two tires replaced under warranty contract. Great service from Ken Dunaway. Car was also detailed. Got home Took my E63 AMG in for regular service. Two tires replaced under warranty contract. Great service from Ken Dunaway. Car was also detailed. Got home, realized my garage door opener was missing. Checked glove box, and found all the contents, including registration, proof of insurance and owners manual was missing. Called Ken three times between 2PM and 4:30 PM. Got no return phone call. Asked receptionist if she could ask someone to walk over and ask Ken to call me, got a rude no. Finally drove over at 5PM and talked to Ken personally, He had gotten none of my messages. Ken called the detailer in Highland Park and learned they still had all the contents from the glove box. They delivered it to my house about 7PM. You need better quality control with your detailer and better phone service. More
Very good, friendly, prompt service for unscheduled repair Service writer was very nice and got me in and out with a new hood ornament. The old one had broken off, hit by my son's basketball. Service writer was very nice and got me in and out with a new hood ornament. The old one had broken off, hit by my son's basketball. More
Recall Notice Tom Lood always makes my service visits efficient and pleasant. He is friendly, knowledgeable, and makes sure things are taken care of in a timely man Tom Lood always makes my service visits efficient and pleasant. He is friendly, knowledgeable, and makes sure things are taken care of in a timely manner. More
Quick fix They fixed the problem quickly and thoroughly and had my beautiful Mercedes cleaned and back to me in one day,top notch Dealer,I’ll be doing business They fixed the problem quickly and thoroughly and had my beautiful Mercedes cleaned and back to me in one day,top notch Dealer,I’ll be doing business there and recommending them More
Great service, good deal and amazing people to work with. This was one of the best purchasing experiences ever. Just the SUV my wife wanted! We worked with Ricky in sales and Nahrain on the product specialty This was one of the best purchasing experiences ever. Just the SUV my wife wanted! We worked with Ricky in sales and Nahrain on the product specialty side. Ricky was ready to answer all our questions and explain all the details of our purchase. We got a great deal on the car that we wanted, we couldn't ask for more. Nahrain was easily able to demonstrate all the functions of the car, extremely knowledgeable. We will definitely recommend to family and friends. More
Great Service Michael Koury was a pleasure to deal with. The process was easy, fair and he went out of his way to make me happy. Also, Amanda was great in showing Michael Koury was a pleasure to deal with. The process was easy, fair and he went out of his way to make me happy. Also, Amanda was great in showing me the technology of the car. Thanks to her as well. Very professional dealership. More
smooth everything went as planned our sales person Alex was informed and took care of every detail I would highly recommend Autohaus to my friends The car was delivered on time no iss our sales person Alex was informed and took care of every detail I would highly recommend Autohaus to my friends The car was delivered on time no issues Good Job More
Great Customer Service Great service. Kept me up to date frequently throughout the day about my car. Managed to get everything done in a timely manner. Everything was an eas Great service. Kept me up to date frequently throughout the day about my car. Managed to get everything done in a timely manner. Everything was an easy process from the time I came in with my car to the time I left with the loaner. Pretty quick. When I picked up the car as well, smooth transition. Will definitely go back. More










