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Autohaus on Edens
Northbrook, IL
3,534 Reviews
At our dealership, you’ll always find a full selection of new Mercedes-Benz models to choose from, including popular options from the Mercedes-Benz C-Class, Mercedes-Benz E-Class, and Mercedes-Benz GLA models. Also check out our certified pre-owned Mercedes-Benz vehicles for great offers on pre-owned luxury cars. When you’re ready to take the next step, our finance staff will be standing by to provide pressure-free financing and leasing options for you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 3,534 reviews
July 09, 2026
I want to start off by saying Tom is amazing. The issue I have is the fact that I was without my car (even though I had a loaner) for over a week. Tom did all he could to make it right for me, The issue I have is the fact that I was without my car (even though I had a loaner) for over a week. Tom did all he could to make it right for me, and at the end of the day all was fixed. I am worried about the long term health of my car as it seems like either the AC or some technical issue with the software always has issues. More
by SAUMILSHETH23
Verified Customer
July 06, 2026
My visit there went very smoothly. I liked they kept me in the loop with updates on the progress of the repairs. I liked they kept me in the loop with updates on the progress of the repairs. More
by TSPRECKMAN
Employees Worked With
July 06, 2026
The service and sales people are knowledgeable. If an employee is not fully versed on a topic, he or she will politely pause the discussion in order to speak with other employees to learn how to r If an employee is not fully versed on a topic, he or she will politely pause the discussion in order to speak with other employees to learn how to remedy, and explain to me, the current situation. When I have had concern regarding some technical or procedural matter, my service contact or sales person, has satisfied me with a reasonable answer. Autohaus has provided me with the best service of any dealer that I have used over several decades. More
by PSG0
July 06, 2026
Ryan is a great communicator, responsive, honest and gets my car back to me quickly. my car back to me quickly. More
by ASHLEYANDJERRY
Employees Worked With
Other Employees :
Wellington
July 04, 2026
Wonderful experience. Rob was amazing to work with. Communication was excellent. Picked up our used car yesterday! Would highly recommend this dealership! Rob was amazing to work with. Communication was excellent. Picked up our used car yesterday! Would highly recommend this dealership! More
by LAURADOHRER
Employees Worked With
July 03, 2026
One of the worst car buying experience. This is after spending a $140k plus for a car. Absolutely awful after sale service with just doing bare minnimum if that to get the sales done. Would This is after spending a $140k plus for a car. Absolutely awful after sale service with just doing bare minnimum if that to get the sales done. Would never go back. Sales and service both departments 1 star - because 0 is not available. More
by MAHAD_RAFEEQ
July 03, 2026
It is a Great and friendly dealership for professional service! I would highly recommend it to all. service! I would highly recommend it to all. More
by DUANPCHEN
July 03, 2026
Cesar was great and very pleasant to deal with. There was no pressure from him and he seemed genuine and patient. There was no pressure from him and he seemed genuine and patient. More
by MILANAGLUMAC4
Employees Worked With
July 03, 2026
Easy drop off and pick up of loaner while my car was in for service. Communication was great and I was back in my car in no time for service. Communication was great and I was back in my car in no time More
by Robert Fierstein
July 02, 2026
Tom was a great service rep. He kept in touch to let me know what was happening. Everything went smoothly and efficiently. He kept in touch to let me know what was happening. Everything went smoothly and efficiently. More
by SIDNEYMATH
