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Autohaus on Edens
Northbrook, IL
3,231 Reviews
At our dealership, you’ll always find a full selection of new Mercedes-Benz models to choose from, including popular options from the Mercedes-Benz C-Class, Mercedes-Benz E-Class, and Mercedes-Benz GLA models. Also check out our certified pre-owned Mercedes-Benz vehicles for great offers on pre-owned luxury cars. When you’re ready to take the next step, our finance staff will be standing by to provide pressure-free financing and leasing options for you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 3,231 reviews
December 27, 2018
Best dealer experience I swear I have had the worst of luck working with dealers until Autohaus. The guys in service are so nice and do everything they can to help you. My s I swear I have had the worst of luck working with dealers until Autohaus. The guys in service are so nice and do everything they can to help you. My salesman Josh is a pleasure to work with. More
by BRITCHR
Verified Customer
December 25, 2018
Great service! Best service - consistently. Prem and Cindy are always prepared, responsive and get the job done. I spend very little time there because they get me Best service - consistently. Prem and Cindy are always prepared, responsive and get the job done. I spend very little time there because they get me in and out quickly. Highly recommended!! More
by baumer
December 25, 2018
Excellent service Autohaus Mercedes has an wonderful staff that cares about thier customers. Any work I have done is performed in a timely and professional fashion. A Autohaus Mercedes has an wonderful staff that cares about thier customers. Any work I have done is performed in a timely and professional fashion. All my questions and concerns are addressed appropriately. Above all I feel safe when driving thier mercedes. They are the best. More
by DRMAKMD3
Employees Worked With
Other Employees :
Lori Anderson, Nicholas Maniatis, Nahrain Abraham, Mike Mesic, Mary Costello
December 24, 2018
Great experience Enjoyed leasing a new C300 from Autohaus on Edens! Oleg was super knowledgeable and the process of getting the deal done was easy, quick, and efficien Enjoyed leasing a new C300 from Autohaus on Edens! Oleg was super knowledgeable and the process of getting the deal done was easy, quick, and efficient. More
by DCOURTHARRIS
December 21, 2018
Well done My service was originally to be done in about 1 hour as an "A" service, but it was actually a "B" service which was supposed to take 2 hours or more. My service was originally to be done in about 1 hour as an "A" service, but it was actually a "B" service which was supposed to take 2 hours or more. They were thankfully able to do it in about 1 1/2 hours as I waited for it. Car was washed and ready to go in that time, and they even reset my Bluetooth for me. More
by JUDYS0
Employees Worked With
December 21, 2018
Fabulous As always Ken Dunaway took great care of me! His entire team is so nice and accommodating....new tires for a new year!! All good. As always Ken Dunaway took great care of me! His entire team is so nice and accommodating....new tires for a new year!! All good. More
by LKLAPMAN1
Employees Worked With
December 21, 2018
Love auto haus Friendly, accommodating, and skillful What more could I ask for? Plus the dealership itself is quite nice and I never mind waiting there I am so hap Friendly, accommodating, and skillful What more could I ask for? Plus the dealership itself is quite nice and I never mind waiting there I am so happy to own a Mercedes More
by Ro
Employees Worked With
Prem Parikh
December 20, 2018
Major scheduled service Seem to have done what was necessary and the car seems fine. They had to keep it over a weekend but it didn’t create any problems for us. Seem to have done what was necessary and the car seems fine. They had to keep it over a weekend but it didn’t create any problems for us. More
by BILLDAVIS65
Employees Worked With
December 19, 2018
The best car buying experience I've had The best car buying experince I've had. Very professional and curtious staff. Very efficient at executing documents. The whole process was quick an The best car buying experince I've had. Very professional and curtious staff. Very efficient at executing documents. The whole process was quick and painless. I definitely recommend this dealership! More
by EDSTER752
Employees Worked With
Mike Mesic, Mark Hoegler, Adrian Botis
December 19, 2018
terrific service They respected my appointment time. The car was serviced and ready when they said it would be! Very efficient. Great Service Rep.Dealership very organ They respected my appointment time. The car was serviced and ready when they said it would be! Very efficient. Great Service Rep.Dealership very organized. More
by TTTR
