
Autohaus on Edens
Northbrook, IL
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,231 reviews
Tire issues It was a different experience from my last one. professional and nice. The work was finished in a reasonable time. I only wish the waiting area coffee It was a different experience from my last one. professional and nice. The work was finished in a reasonable time. I only wish the waiting area coffee was better. More
Great service Autohaus is one of the best dealerships on the North Shore. Both in sales and in service. I would recommend this dealership for purchasing your next Autohaus is one of the best dealerships on the North Shore. Both in sales and in service. I would recommend this dealership for purchasing your next Mercedes. More
I had a great experience ! I came there on Saturday to see particular car. Adrian helped me with everything. Since that car was on service at that time I couldn’t see it. But Ad I came there on Saturday to see particular car. Adrian helped me with everything. Since that car was on service at that time I couldn’t see it. But Adrian showed everything about that car on computer. Even they said car will be ready in 3 days, they certified it earlier and Adrian called me in 2 days saying that I can come. Car was in perfect condition. Adrian helped me to configure everything inside the car. The best thing I liked he was not pushy. Everything went really smooth. So I will recommend Autohaus on Edens as well as my salesman. More
Committed and Professional Service staff provided 5 star support - Loaner ready as soon as I arrived - and as a busy surgeon saving even a little time is important - Work comp Service staff provided 5 star support - Loaner ready as soon as I arrived - and as a busy surgeon saving even a little time is important - Work completed on time - as promised Eddie kept me advised as to their progress and was standing by when I arrived to go over everything that had been done - A pleasure to work with these guys More
Great Job Drop off was efficient . Loaner car was ready; Car was ready when promised. The pick up and payment was simple and efficient. Ken communicated clea,r Drop off was efficient . Loaner car was ready; Car was ready when promised. The pick up and payment was simple and efficient. Ken communicated clea,rly and accurately. More
Great experience with Autohaus service center. They changed brakes and rotors for my Audi Q 7 very professional. I will recommend this service and Prem ours service ad with Autohaus service center. They changed brakes and rotors for my Audi Q 7 very professional. I will recommend this service and Prem ours service advisor was awesome. More
Service Ken Dunaway was very helpful and helped me save a lot money on the plugs change in my 2014 GL. The work is always complete from the first go. Ken Dunaway was very helpful and helped me save a lot money on the plugs change in my 2014 GL. The work is always complete from the first go. More
5 stars In and out kind of service! On time, on point, friendly, knowledgeable, easy to deal with, kept me informed from A to Z. Tom was great, I truly appr In and out kind of service! On time, on point, friendly, knowledgeable, easy to deal with, kept me informed from A to Z. Tom was great, I truly appreciate his advice and the service he (and his team) provided! More

Adrian made the experience great I would recommend to purchase a vehicle at this dealership due to great pricing and negotiating. Salesperson Adrian was absolutely great and actually I would recommend to purchase a vehicle at this dealership due to great pricing and negotiating. Salesperson Adrian was absolutely great and actually saved the deal or I would of left. Managers seem to not really care if they sell a car or not because to them lunch was more important then selling a vehicle or having great customer service. Made me wait 5 hours to buy a vehicle I had already agreed on numbers with because they went on a 2 hour lunch. Once again Adrian made the sale happen or I would of left without purchasing a vehicle. So just a warning if you want to purchase here just have a lot of time to spend before leaving because they seem to care what they have to do before the customer needs. More

Great Experience! This transaction couldn’t have been easier, all thanks to you guys! Would definitely recommend for everyone. Look forward to working with them again i This transaction couldn’t have been easier, all thanks to you guys! Would definitely recommend for everyone. Look forward to working with them again in the future. More