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Autohaus on Edens

Northbrook, IL

4.7
3,572 Reviews
At our dealership, you’ll always find a full selection of new Mercedes-Benz models to choose from, including popular options from the Mercedes-Benz C-Class, Mercedes-Benz E-Class, and Mercedes-Benz GLA models. Also check out our certified pre-owned Mercedes-Benz vehicles for great offers on pre-owned luxury cars. When you’re ready to take the next step, our finance staff will be standing by to provide pressure-free financing and leasing options for you.
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1600 Frontage Rd

Northbrook, IL

60062

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Showing 3,572 reviews

October 31, 2018

Great job Thanks for all, I will back for future. Thanks+++ Thanks for all, I will back for future. Thanks+++ Thanks for all, I will back for future. Thanks++ More

by POLETAEV1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Dunaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2018 -

Autohaus on Edens responded

Hello! Thanks for the 5-star rating! We appreciate you taking the time to share your experience. We are glad to see that Ken takes great care of you. Thank you for your business!

October 31, 2018

Service Awesome, efficient, friendly customer service. I was in and out with a loaner in no time. My car was serviced and washed and ready to go by the end of More

by rich.gutierrez01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Prem Parikh
Nov 02, 2018 -

Autohaus on Edens responded

Hi Rich, Thanks for the 5-star rating! We appreciate you taking the time to share your experience. We are glad to see that Prem takes great care of you. Thank you for your business!

October 31, 2018

Inventory, purchase & delivery Found Autohaus through internet search. Initial contacts with dealership via email & text were well received. Experience with sales rep, Kevin Jame More

by MOHOUSE5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Gioulos, Kevin James, Amanda Youkhana, Mike Mesic
Nov 02, 2018 -

Autohaus on Edens responded

Hello! Thanks for the 5-star rating! We appreciate you taking the time to share your experience. We are glad to see that Kevin, Amanda, Mike & Nick took great care of you. We apologize about the license plate but are happy to hear that you got acquainted with our fantastic service team. Thank you for your business!

October 31, 2018

Outstanding Eddie continually provides outstanding service. I would highly recommend getting s and the Autohaus on Edens. He always follows up and is always will More

by KKGEORGE0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2018 -

Autohaus on Edens responded

Hi George, Thanks for the 5-star rating! We appreciate you taking the time to share your experience. We are glad to see that Eddie takes great care of you. Thank you for your business!

October 31, 2018

Good salesman, over long sales management, poor delivery My salesman was helpful and responsive. Takes too long, as at most car dealers, to get a firm, final price. Actual delivery of car was poor. It takes More

by RICKRIESER
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Other Employees : Kevin James
Nov 02, 2018 -

Autohaus on Edens responded

Rick, Thank you for bringing these issues to our attention. We greatly appreciate your insight and are making the changes necessary to deliver the best possible experience. We are happy to hear that Michael and Kevin took great care of you and invite you to come so we may resolve any issues. Thank you for your business!

October 31, 2018

Positive Quick and efficient and kept us informed along the way. Ernie did a great job explaining the work and what would be completed and when it would be ava More

by ron.dorsten
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernie Bonilla
Nov 02, 2018 -

Autohaus on Edens responded

Hi Ron, Thanks for the 5-star rating! We appreciate you taking the time to share your experience. We are glad to see that Ernie takes great care of you. Thank you for your business!

October 31, 2018

As always it was great and professional. Awesome place. Because I have bought my last 4 cars there and never had any complaints and service has been extremely good.. Mr Garcia has always been extremely curt More

by OMNL836
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2018 -

Autohaus on Edens responded

Hello! Thanks for the 5-star rating! We appreciate you taking the time to share your experience. We are glad to see that Ed takes great care of you. Thank you for your business!

October 31, 2018

Excellent service It's always a pleasure to work with Tom Lood. He is professional, polite and friendly. He explains everything that need to be done and answers all q More

by FESTKITTY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2018 -

Autohaus on Edens responded

Thank you very much for sharing your experience! We are glad to hear that Tom takes great care of you and shows you how much we value your business! We look forward to seeing you again!

October 31, 2018

I have 2 awesome service managers! Everybody in the service dept. are great, friendly and helpful but I always bring my cars in when I can work with either Eddie Garcia or Tom Lood. The More

by JKBECKMANN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cindi Link
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julie Michel
Nov 02, 2018 -

Autohaus on Edens responded

Hello, Thank you very much for taking the time to review our dealer! We are happy to hear that Ed and Tom are providing the experience that you deserve. Thank you for your business!

October 31, 2018

Amazing and fast service The service dept here is amazing. They are fast and friendly. Thank you again for your help and amazing service. I will definitely be returning for an More

by AVANI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cindi Link
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Prem Parikh
Nov 02, 2018 -

Autohaus on Edens responded

Hello, We appreciate your 5-star review! We agree with you that Cindi and Prem are a pleasure to work with. Thank you for your business and we hope to see you soon!

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