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Autohaus on Edens

Northbrook, IL

Overview
Employees
Reviews
Vehicles
4.7
3,440 Reviews
At our dealership, you’ll always find a full selection of new Mercedes-Benz models to choose from, including popular options from the Mercedes-Benz C-Class, Mercedes-Benz E-Class, and Mercedes-Benz GLA models. Also check out our certified pre-owned Mercedes-Benz vehicles for great offers on pre-owned luxury cars. When you’re ready to take the next step, our finance staff will be standing by to provide pressure-free financing and leasing options for you.
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1600 Frontage Rd

Northbrook, IL

60062

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Showing 3,440 reviews

October 31, 2023

Eddie Garcia is the best! Honest and accommodating. Completely trust his opinion of necessary service More

by AJAMES1083
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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October 31, 2023

I was told the charge was $531. 00 plus tax, then extra charges were added which made the amount a lot more than I anticipated. No happy. More

by ciaotuti
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eddie Garcia
3.0
This rating includes all reviews, with more weight given to recent reviews.
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October 31, 2023

John was very pleasant to work with. Very knowledgeable and efficient as well as really clear and concise communication More

by schamsj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Dockins, John Morsy
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October 27, 2023

Hands down best Mercedes dealership in Chicagoland area. Tom always takes the time to explain everything in detail at all my service appointments. A they all make you feel like family More

by SYOUNA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
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October 27, 2023

Great service from start to finish thank you Tom the service advisor, next time when I need help will call you. More

by ALFREDS1214
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
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October 26, 2023

Tom Lood and Matt in service are fantastic! They both take the time to make sure I am happy during each visit. They are the best! More

by brettnovack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt
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October 26, 2023

They treat you like they know you. ..and care. Challenging fix that took some time, but i was kept up to date and the timeline was met. More

by RONNIE19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cindi Link
5.0
This rating includes all reviews, with more weight given to recent reviews.
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October 25, 2023

Eddie Garcia is a wonderful asset for the company don’t lose him . That’s why we keep coming back More

by RSKLARE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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October 24, 2023

Oleg was very helpful and professional. He was very knowledgeable and patient with me and my GLE purchase. More

by BRANA
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Oleg Shmuylovskiy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricky Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 06, 2023 -

Autohaus on Edens responded

We are grateful for your feedback highlighting your experience with Oleg at Autohaus On Edens Mercedes Benz. It's wonderful to hear that he was helpful, professional, and demonstrated both knowledge and patience during your GLE purchase. Oleg's approach to customer service exemplifies our commitment to making each customer's journey with us as smooth and satisfying as possible. We're glad that you felt well taken care of throughout your purchase process. Thank you for choosing Autohaus On Edens, and we're here for any further assistance you may require. We look forward to the opportunity to serve you again. Warm regards & Happy Holidays, The Management Team at Autohaus On Edens Mercedes Benz

October 24, 2023

Really impressed with the personal service and the quality of the work. Would highly recommend! Thank you, Tom Lood! More

by DJGORDON18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
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