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Autohaus on Edens - Service Center

Northbrook, IL

4.7
2,426 Reviews

2,426 Reviews of Autohaus on Edens - Service Center

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August 09, 2025

Ryan always gives me an accurate and consistent information. Always gets back to me in a timely manner. More

by rhamu1119
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Dunaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cindi Link
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Mulhern
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 07, 2025

John and others in the service department are great. He is highly responsive on all fronts. More

by GPLP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Morsy
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 07, 2025

Always good setvice never have to sorry about my car. Happy to use it good car wash aldo More

by JUDYK1946
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindi Link
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Mulhern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 02, 2025

Usually service is wonderful but this time, the service agent took a long time to respond to my request, was not available when I finally got through and then made me uncomfortable with how long I needed a More

by MWSCHEYER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Lood
4.0
This rating includes all reviews, with more weight given to recent reviews.
July 30, 2025

Honest, responsive and excellent to work with. He’s a good listener and communicates effectively. More

by KITSIMON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Mulhern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2025 -

Autohaus on Edens responded

Thank you so much for taking the time to complete our survey! We're thrilled to hear that you had a positive experience with service department. Your feedback means a lot to us and helps us continue to improve. We appreciate your support and are committed to providing the best possible experience for all of our customers. If you have any further suggestions or comments, feel free to share them with us.

July 28, 2025

The service department is great. I visited twice in the last week and they are always wonderful to deal with. More

by FLOYD.MANDELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Dunaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cindi Link
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Mulhern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nancy
Aug 06, 2025 -

Autohaus on Edens responded

Thank you so much for taking the time to complete our survey! We're thrilled to hear that you had a positive experience with service department. Your feedback means a lot to us and helps us continue to improve. We appreciate your support and are committed to providing the best possible experience for all of our customers. If you have any further suggestions or comments, feel free to share them with us.

July 28, 2025

Try to diagnose my car after all lights went out on my driving screen. Supposedly have to wait 2 days to di that.I though appointment makes it to not to wait 2 days for repairs .I am very disappointed the More

by ACREMODEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan Mulhern
1.0
This rating includes all reviews, with more weight given to recent reviews.
July 28, 2025

We had a wonderful experience working with Ren Xirali. He helped us find the car we wanted and was sure we knew how to operate all of the controls. He exhibited great knowledge of the car and excellent cu More

by LEAHBAILEY1212
Recommend Dealer
Yes
Employees Worked With
Ren Xirali
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 17, 2025

Excellent service and great communication from Tom and the team. The car was repaired on time as promised and was nicely washed . More

by R.FRIEDMANRODRIGUEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cindi Link
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2025 -

Autohaus on Edens responded

Thank you so much for taking the time to complete our survey! We're thrilled to hear that you had a positive experience with service department. Your feedback means a lot to us and helps us continue to improve. We appreciate your support and are committed to providing the best possible experience for all of our customers. If you have any further suggestions or comments, feel free to share them with us. Thanks again for your valuable input!

July 16, 2025

Always very friendly and professional. They make it easy and the work is great and on time! More

by JERRY@LIPLAWFIRM.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Dunaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cindi Link
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Mulhern
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Morsy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2025 -

Autohaus on Edens responded

Thank you so much for taking the time to complete our survey! We're thrilled to hear that you had a positive experience with service department. Your feedback means a lot to us and helps us continue to improve. We appreciate your support and are committed to providing the best possible experience for all of our customers. If you have any further suggestions or comments, feel free to share them with us. Thanks again for your valuable input!

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