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Autohaus on Edens - Service Center

Northbrook, IL

4.7
2,442 Reviews

2,442 Reviews of Autohaus on Edens - Service Center

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December 03, 2022

Eddie Garcia is simply the best when it comes to service advisors. I feel confident to have him in charge of my Benz. More

by H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 03, 2022

Excellent service and very informative. The person who assisted me during my visit went above and beyond and made me feel comfortable. More

by alanthetattooist
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 02, 2022

Tom Hood was great and very professional and very thorough and prompt. It was a good experience. More

by JERRWHITE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 01, 2022

Great customer service. Had a great experience,job done as requested.Cindy was great and Mr Gross from service department. More

by aroc55
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Gross
November 30, 2022

I purchased and leased 4 cars from here thus far. Tony Patel, Ricky Pena, and Ryan at Service are the best! More

by DJL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricky Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cindi Link
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Mulhern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Patel
November 29, 2022

The service department let me down several times. I had to bring my car back for the same issue multiple times More

by NATY137
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin Abraham
November 23, 2022

Not pleased with the service. It took 3 days to complete a new air filter, alignment ,2 new tires purchased and mounted More

by Trace
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gary Gross
November 23, 2022

Tom Lood and the Autohaus service team do a great job taking care of the customers. Keep up the great job. More

by JON58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 20, 2022

My service representative Tom was attentive and mindful of my needs for the car repair. More

by Barbie0525
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 16, 2022

timely, professional & courteous and thorough. It worked out very well. Tom Lood has a strong grasp on his role in the process. More

by Tom Boyle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
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