Back

Autohaus on Edens - Service Center

Northbrook, IL

4.7
2,407 Reviews

2,407 Reviews of Autohaus on Edens - Service Center

Sort by
September 17, 2022

Fantastic service and help from everyone, especially Thomas Lood and Eddie Garcia my service reps. More

by JOHN@RAYNORDOOR.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 17, 2022

Great job, car feels like it’s new What else can I say say say More

by REBALSLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 16, 2022

The service reps are courteous and helpful. Everything is clearly explained. Excellent follow-up. Great atmosphere. More

by lewsmailbox
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather Dockins
September 16, 2022

Tom is knowledgeable and friendly and provided constant updates while the vehicle is being serviced. More

by aditya.jampana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 16, 2022

Efficient and friendly service. Knowledgeable advisor who offers honest advice. Communication was consistent and service was completed as quickly as possible. More

by JLS_02114
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 15, 2022

I like friendly approach of the employee, and keeping service time window, and of cause they kept what they promised to do. More

by CVETAN.REDZIC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Dockins
September 13, 2022

Heather was a pleasure to work with and kept me informed throughout the process. Thank you! More

by marib0876
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Heather Dockins
September 13, 2022

Always explains repairs very well. Vert friendly when you pull in and the sales advisor is very knowledgeable More

by SKIP8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 13, 2022

Tom Lood is amazing! He is always so informative and patient. I always have a good experience coming to get car services here! More

by lkach
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 11, 2022

Gary Gross is great! Very understanding, responsive, follows thru and just a nice person, he is a pleasure to work with More

by IRENEKRICH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Gross
...
103
...