Autohaus on Edens - Service Center

Professional and accommodating. Always received excellent services from this dealership which is clean and prompt with greeting and servicing. Always received excellent services from this dealership which is clean and prompt with greeting and servicing. More

My car appointment was on time, service manager was informative and friendly, and the car was washed and looked great after my service (even the floor mats looked great)! informative and friendly, and the car was washed and looked great after my service (even the floor mats looked great)! More

Picking up a loaner car was very efficient. Staff all accommodating and helpful. Car washed and looked new! thank you! Staff all accommodating and helpful. Car washed and looked new! thank you! More

To be clear, everyone was pleasant. The issue was communication. There was an assumption made that we were there for a scheduled service... so when the representative asked my wif The issue was communication. There was an assumption made that we were there for a scheduled service... so when the representative asked my wife if we were there "to get teh vehicle serviced" she responded yes.......... But the service we needed was just getting a tire looked at as it has a bolt/nail stuck in it and wouldn't hold air. Frustrating as this made the process take about 3 hours... as opposed to what I would think would have been a 30-60 minute circumstance. I just think if there was more specifictiy around the question - and perhaps our response - this could have been alleviated. We know it was not intentional. More

Great job, in and out and service mgr. Gary Gross was great. He provided me a ride down to a local restaurant and picked me up after lunch. Gary Gross was great. He provided me a ride down to a local restaurant and picked me up after lunch. More

Very nice service. Gary was very helpful. One question, I need to get my car receipt and Ricky told me he would send it to me on Monday (Aug. 29) but I haven’t received Gary was very helpful. One question, I need to get my car receipt and Ricky told me he would send it to me on Monday (Aug. 29) but I haven’t received it yet. Could anyone help me to check? More

Gary is the best. Thank you for fixing up my G63 and still need those labels which are coming. Thank you for fixing up my G63 and still need those labels which are coming. More

Professional, thorough, efficient with great interpersonal skills. Always satisfied whenever I need to go there interpersonal skills. Always satisfied whenever I need to go there More

Incredible poor communication regarding a B level service visit. Communication message was not adequate and it took multiple phone calls to track down status. visit. Communication message was not adequate and it took multiple phone calls to track down status. More

I brought my S-class for pulling to the right and looks like they cant solve the problem - still pulling and charged me $$$ for trying. like they cant solve the problem - still pulling and charged me $$$ for trying. More