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Autohaus on Edens - Service Center

Northbrook, IL

4.7
2,407 Reviews

2,407 Reviews of Autohaus on Edens - Service Center

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July 12, 2022

Concerns. .....My car has a smell when I turn on the A/C. I think its the air filter, however I can not confirm if its changed during the B service. More

by BT9151
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Garcia
1.0
This rating includes all reviews, with more weight given to recent reviews.
Cindi Link
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danna Almodovar, Gary Gross
July 09, 2022

Tom is super at service and attitude! Always willing to help--great communicator by phone and in person! More

by JACKSON2439
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 08, 2022

Tom was great and efficient. He got me in and out quickly and was very communicative. More

by kati1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 08, 2022

They were nice. At least my identity didn’t get stolen this time along with my credit card by the manager like last time. More

by ALEKS419419
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nino Mohammad
July 07, 2022

Always a great experience at Autohaus. Eddie is terrific. I live 5 minutes from Knauz and 1/2 hour from Autohaus but will only service at Autohaus based on past experiences with both deal More

by Jbwz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Dunaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cindi Link
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 06, 2022

Great customer service. Great repair service! New loaner car. Car washed and detailed at pick up. More

by MOGENU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Mulhern
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 05, 2022

always have a great experience as a customer! the staff and everybody treat you like family.my service advisor Tom takes great care of m e and gets the job done with a smile. staff is polite, we More

by AZENEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Dunaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cindi Link
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Gioulos, Danna Almodovar
July 05, 2022

Cindi is the best. Always helpful and knows so much about the tech part of my car More

by M-BADGLEY
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cindi Link
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 01, 2022

I absolutely love the service and how Tom makes me feel valued. I highly recommend and will definitely continue to come back More

by c.alexis.gonzalez
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : matthew
July 01, 2022

Ryan was my service person. ..did a nice job and professional. Was just surprised when I was told I needed 4 new tires!! Was told that the GLC's tires at 20,000 miles usually n More

by bbw2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Mulhern
5.0
This rating includes all reviews, with more weight given to recent reviews.
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