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Autohaus on Edens - Service Center

Northbrook, IL

4.7
2,390 Reviews

2,390 Reviews of Autohaus on Edens - Service Center

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April 28, 2021

What I loved about my appointment was that my service provider, Ken, listened to me and provided options for the amount of service I felt I needed. More

by TMPLTD
Recommend Dealer
Yes
Employees Worked With
Ken Dunaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 28, 2021

Ryan did a great job. I had been frustrated first by delays in getting parts, and then by a part that was defective and couldn't be used for the repair. He followed up and made sure everything turned ou More

by TERRENCELYNCH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Mulhern
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 27, 2021

Great Sevice appointment. They took care of my car very fast and did a beautiful job thanks again to tom for getting everything set up and taken care of. Brett More

by BRETTANDERSON900
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 27, 2021

Eddie Garcia my service adviser always take care of the stuff and very helpful. He always go out of the way to help us and with 100% honesty. Thanks More

by GVA
Recommend Dealer
Yes
Employees Worked With
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 26, 2021

xx x x x x x x x x x x x x x x x x x x x x x x x x x x x x x Don't make me fill this out. More

by ROBERT.BIGGART
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 25, 2021

Attentive customer service requiring multiple visits. Well equipped waiting room., Loaner readily available for longer service times. Courtesy car wash is great when available. Needs to be reopened soon More

by RAYHAHN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Dunaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Prem Parikh
April 24, 2021

A great group of guys that Autohaus that you can trust. Always doing the right thing for their customer base. Number 1 on my book More

by SSPECTOR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 24, 2021

During routine maintenance appointment, a damaged tire was found. Service dept ordered the wrong replacement tire. This caused a 7 day delay. Service failed to send bill for tire to insurance despite havi More

by SNEEZIEDOC
Friendliness
Recommend Dealer
No
Employees Worked With
Tom Lood
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Philip Gagerman
April 21, 2021

Ken and the service staff make a concerted effort to assure any and all issues are throughly addressed, and do so while presenting a confidence that things will get fixed the first time around. More

by TADELANEY1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Dunaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cindi Link
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 21, 2021

Prem has been always courteous and helped me out with my problems. I stopped by without appointment of my tire problems and he immediately recognized the problems and have it fixed while I was waiting More

by WBSEO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Prem Parikh
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