2,390 Reviews of Autohaus on Edens - Service Center
It was a pleasure working with Nick Maniatis. He was very nice, professional and meet all my needs. In addition I was surprised how fast i was able to get and sign all docs nice, professional and meet all my needs. In addition I was surprised how fast i was able to get and sign all docs More
Tom Lood in the service department provides outstanding service. I had to visit twice for the same problem, and Tom and his team took the time to resolve the issue. Highly recommend Autohaus for service. service. I had to visit twice for the same problem, and Tom and his team took the time to resolve the issue. Highly recommend Autohaus for service. More
The check-in was handled efficiently and everybody was very friendly. Ken answered all of my questions and made it a pleasant experience. I especially liked the free car wash. very friendly. Ken answered all of my questions and made it a pleasant experience. I especially liked the free car wash. More
Todd was great to work with. He is very friendly and does a good job explaining the work that needs to be done. I highly recommend him when you need your Mercedes serviced. does a good job explaining the work that needs to be done. I highly recommend him when you need your Mercedes serviced. More
Had a blowout on my way to South Carolina and needed a new tire. My tires were fairly new. I bought from Firestone a tire since there wasn’t a MB dealership around. You replaced the tire with the corre new tire. My tires were fairly new. I bought from Firestone a tire since there wasn’t a MB dealership around. You replaced the tire with the correct size for no charge only tax, but I still paid for a tire to get me there and back. I don’t understand the guarantee on the four tires I bought. Both Eddy and Ken are great men in your service department, no problem with them. More
My experience with the service department was fantastic. Tom Lood went out of his way to make me feel comfortable about the majos repairs my car needed.Tom has always given me excellent service. If I buy Tom Lood went out of his way to make me feel comfortable about the majos repairs my car needed.Tom has always given me excellent service. If I buy another Mercedes I go by at Autohaus because of Tom.. More
Terrific customer orientation. Communicative throughout the process, and clear on next steps. Attention to detail excellent and friendliness factor a big plus. Despite being busy that day, I felt like my the process, and clear on next steps. Attention to detail excellent and friendliness factor a big plus. Despite being busy that day, I felt like my car and my day were priorities. More
The service department, especially Prem, did a fantastic job with my recall and maintenance service appointment. They made checking in very easy, informed me of what needed to be done now and what should b job with my recall and maintenance service appointment. They made checking in very easy, informed me of what needed to be done now and what should be done in the future. The communication was great. More
I only worked with Tom Lood. The service was excellent. He made me feel like I was his only customer that day. He made me aware of additional service I would be needing in the future as well as what needed He made me feel like I was his only customer that day. He made me aware of additional service I would be needing in the future as well as what needed to be done at that time. More