Autohaus on Edens - Service Center

Ryan did a great job. I had been frustrated first by delays in getting parts, and then by a part that was defective and couldn't be used for the repair. He followed up and made sure everything turned ou delays in getting parts, and then by a part that was defective and couldn't be used for the repair. He followed up and made sure everything turned out perfectly. More

Work was performed timely, staff was friendly and the waiting room was comfortable. Only thing that would make it better would be snacks in the waiting area like other luxury dealers have. waiting room was comfortable. Only thing that would make it better would be snacks in the waiting area like other luxury dealers have. More

Terry was very helpful.explained how long the service and recall item would take and he was spot on. Service completed on time and at the estimate. recall item would take and he was spot on. Service completed on time and at the estimate. More

Great Sevice appointment. They took care of my car very fast and did a beautiful job thanks again to tom for getting everything set up and taken care of. Brett fast and did a beautiful job thanks again to tom for getting everything set up and taken care of. Brett More

Eddie Garcia my service adviser always take care of the stuff and very helpful. He always go out of the way to help us and with 100% honesty. Thanks stuff and very helpful. He always go out of the way to help us and with 100% honesty. Thanks More

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Attentive customer service requiring multiple visits. Well equipped waiting room., Loaner readily available for longer service times. Courtesy car wash is great when available. Needs to be reopened soon Well equipped waiting room., Loaner readily available for longer service times. Courtesy car wash is great when available. Needs to be reopened soon as most customers are COVID vaccinated. More

A great group of guys that Autohaus that you can trust. Always doing the right thing for their customer base. Number 1 on my book Always doing the right thing for their customer base. Number 1 on my book More

During routine maintenance appointment, a damaged tire was found. Service dept ordered the wrong replacement tire. This caused a 7 day delay. Service failed to send bill for tire to insurance despite havi was found. Service dept ordered the wrong replacement tire. This caused a 7 day delay. Service failed to send bill for tire to insurance despite having been informed to do so. Bill was finally corrected. Total time to have car serviced and billing settled: 9 days. More

Ken and the service staff make a concerted effort to assure any and all issues are throughly addressed, and do so while presenting a confidence that things will get fixed the first time around. assure any and all issues are throughly addressed, and do so while presenting a confidence that things will get fixed the first time around. More