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Autohaus on Edens - Service Center

Northbrook, IL

4.7
2,390 Reviews

2,390 Reviews of Autohaus on Edens - Service Center

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April 09, 2021

It was a pleasure working with Nick Maniatis. He was very nice, professional and meet all my needs. In addition I was surprised how fast i was able to get and sign all docs More

by YG8994
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Gioulos, Nicholas Maniatis
April 09, 2021

Tom Lood in the service department provides outstanding service. I had to visit twice for the same problem, and Tom and his team took the time to resolve the issue. Highly recommend Autohaus for service. More

by joeshin2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 08, 2021

The check-in was handled efficiently and everybody was very friendly. Ken answered all of my questions and made it a pleasant experience. I especially liked the free car wash. More

by PETER.GULETSKY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Dunaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 08, 2021

Mr. Lood is always nice and helpful. He is the main reason I keep coming back to Autohaus. I never wait too long and my vehicle runs great. More

by DHDALLY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 07, 2021

Todd was great to work with. He is very friendly and does a good job explaining the work that needs to be done. I highly recommend him when you need your Mercedes serviced. More

by jbabi26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 02, 2021

Had a blowout on my way to South Carolina and needed a new tire. My tires were fairly new. I bought from Firestone a tire since there wasn’t a MB dealership around. You replaced the tire with the corre More

by DWSMITH1024
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Dunaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 01, 2021

My experience with the service department was fantastic. Tom Lood went out of his way to make me feel comfortable about the majos repairs my car needed.Tom has always given me excellent service. If I buy More

by ROLEXBOB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 01, 2021

Terrific customer orientation. Communicative throughout the process, and clear on next steps. Attention to detail excellent and friendliness factor a big plus. Despite being busy that day, I felt like my More

by trishlukasik
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cindi Link
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2021

The service department, especially Prem, did a fantastic job with my recall and maintenance service appointment. They made checking in very easy, informed me of what needed to be done now and what should b More

by BKADEL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Prem Parikh
March 29, 2021

I only worked with Tom Lood. The service was excellent. He made me feel like I was his only customer that day. He made me aware of additional service I would be needing in the future as well as what needed More

by Rover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
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