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Autohaus on Edens - Service Center

Northbrook, IL

4.7
2,390 Reviews

2,390 Reviews of Autohaus on Edens - Service Center

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March 16, 2021

Service was fantastic and I was kept informed every step of the way. The staff at Mercedes Service Department helped me with the tote trouble I had. I was 100% satisfied. More

by KAREN122762
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Dunaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cindi Link
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terry Stailey
March 12, 2021

The staff great and the service is very prompt and helpful! I would highly recommend if you are a Mercedes Benz owner. Thanks a lot! More

by HARRIER444
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Crokin
March 12, 2021

Prim is the best I fill he has my best interest I trust him with advice on my car. has time to show me how to work all my option on my car. More

by DORISMCSWINE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Prem Parikh
March 12, 2021

Autohaus on Edens is THE only Mercedes dealership I will take my car to for service. They are the best and provide the most professional and courteous service. More

by DNALE3151
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Dunaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 10, 2021

Tom was so helpful and professional. He always seems genuinely concerned about me and my car, and he wants to be sure that everything is done well. More

by WHAGENAH
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 10, 2021

Very good , quick service, with an easy appointment time and a quick in and out when I dropped the car off. Loaner car was made available which was a nice gesture. I did notice that there prices for More

by CNB1148
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cindi Link
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 08, 2021

Great as always . Tom took care of the details and ensured my Mercedes Benz was ready when I needed it. This was easy and my car was clean. More

by BGOG1970
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 07, 2021

Went to Edens Mercedes 2 times for lights issues and just couple days after service the lights are out again. Called them today and was promised to receive a call back but it never happened. Terrible service More

by Max Vavrish
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Terry Stailey
March 06, 2021

Great service beginning to end. Cindyand Terry were Great service beginning to end. Cindy and Terry were awesome to work with. Highly recommended. Worked very closely with me on resolving car issues. More

by MARKB7109
Recommend Dealer
Yes
Employees Worked With
Cindi Link
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terry Stailey
March 05, 2021

As always great service from Ken! and the rest of the workers always acknowledge me with a friendly greeting. Loaner cars are always top notch. More

by MOLLYPAULOMCDERMOTT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Dunaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cindi Link
5.0
This rating includes all reviews, with more weight given to recent reviews.
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