Autohaus on Edens - Service Center

Great team, starting with my service contact Ken. Cindi took are of the paperwork for the loaner and Eddie filled in when Ken was not available. You should be proud of their commitment to exceptional servi took are of the paperwork for the loaner and Eddie filled in when Ken was not available. You should be proud of their commitment to exceptional service. More

Everything went smoothly and the car was ready for pickup as it was promised. The loaner car was a good way for me to have a feel of the most up to date Mercedes product. The tires were replaced at a price as it was promised. The loaner car was a good way for me to have a feel of the most up to date Mercedes product. The tires were replaced at a price lower than the original quote, which I appreciated. The agent also scheduled my next service in the summer. Job well done! More

Tom was excellent. He was honest, informative, helpful and explained work to be done and recommended upcoming repairs. Service was done in a timely manner. Car wash was fantastic as well. and explained work to be done and recommended upcoming repairs. Service was done in a timely manner. Car wash was fantastic as well. More

Appointment was easy to make and work was done in timely fashion. Loaner vehicle was provided. All arrangements effected efficiently, with courtesy and knowledgeable advice. fashion. Loaner vehicle was provided. All arrangements effected efficiently, with courtesy and knowledgeable advice. More

Drop off for work is efficient . Work quickly done and the vehicle was returned With A sparkling clean clean exterior. They provided a complementary Lyft ride the vehicle was returned With A sparkling clean clean exterior. They provided a complementary Lyft ride More

Tom takes the time to explain all services Tom takes the time to explain all services requested/provided or recommended; always accommodating, responsive and professional. Have worked with thi Tom takes the time to explain all services requested/provided or recommended; always accommodating, responsive and professional. Have worked with this dealership for years and very satisfied More

Unbelievable low quality of parts.How is it possible for Unbelievable low quality of parts. How is it possible for 1 yr old car under 9k miles 100% kept in garage to have very rusty rotors with killer noise Unbelievable low quality of parts. How is it possible for 1 yr old car under 9k miles 100% kept in garage to have very rusty rotors with killer noise. I had never experienced this with any of previously owed cars, including another Mercedes. Is this a new normal? More

Ryan's explanation of service was accurate and concise. Service was up to standards and done on time. Its a pleasure receiving service at this dealership. Service was up to standards and done on time. Its a pleasure receiving service at this dealership. More

Tom is always so professional and it’s always a pleasure to work with him. I definitely feel like I am receiving the best service from him. to work with him. I definitely feel like I am receiving the best service from him. More

The Service Department is very professional and make having my car serviced a non issue. Tom Lood always keeps me informed of how my car’s repairs are coming along and my car is always waiting for me wh having my car serviced a non issue. Tom Lood always keeps me informed of how my car’s repairs are coming along and my car is always waiting for me when I go to pick it up. More