Autohaus on Edens - Service Center

Courteous and Friendly staff It was my first experience with Autohaus on Edens. Took my car in for a service campaign. The car was returned within a day and the dealer was kind en It was my first experience with Autohaus on Edens. Took my car in for a service campaign. The car was returned within a day and the dealer was kind enough to offer me a loaner. There was one little hiccup with the service in that when i received the car back later that day, it displayed a check engine light. No biggie. I emailed Eddie G. and his response time was swift and reassuring that all I had to do was bring the car back and they would take care of it. After taking the car back I was in and out in a matter of minutes with no issues. More

Great service. The service department at Autohaus always does a great job for me. They provide great service and always keep me informed as to the status of the rep The service department at Autohaus always does a great job for me. They provide great service and always keep me informed as to the status of the repair. Eddie Garcia does an excellent job. More

Excellent Service, Happy with Dealer I took my car into Autohaus on Edens for a scheduled service. My Service Coordinator Prem Parikh, I have known since I got the car and he is just won I took my car into Autohaus on Edens for a scheduled service. My Service Coordinator Prem Parikh, I have known since I got the car and he is just wonderful, always so helpful and friendly. The person I bought the car from Nick Maniatis, actually e-mailed me afterward to make sure things went well. After I bought my car last year, I felt so comfortable with the dealer I encouraged my sister to buy her car there as well. When I got my car back yesterday, it was so clean. There was actually plastic on the steering wheel. I felt that they were looking out for my safety during this Covid-19 pandemic. I was really impressed and certainly not expecting the car to be SO clean. I really like this dealership. My sister bought her previous Mercedes from another local dealer and the way we are treated at Autohaus is like night and day. I had some issues with my car after I bought it and Prem and Nick took care of things for me, I did not even mind for a minute I had an issue. I guess it is obvious I am quite happy here and would not consider going to another Mercedes dealer or actually to another brand than Mercedes. More

It was for seat belt recall. Appointment made on time and service department person was friendly and nice. It was done on time. Excellent service!! service department person was friendly and nice. It was done on time. Excellent service!! More

Best service ever!!!Thank you very very much!!!I will Best service ever!!! Thank you very very much!!! I will definitely recommend you to all my friends and relatives!!! God bless all of you!!! Thanks Best service ever!!! Thank you very very much!!! I will definitely recommend you to all my friends and relatives!!! God bless all of you!!! Thanks again!!! More

Friendly and efficient Tom is professional and friendly. Work completed in a timely manner. Appreciate the overall vehicle inspection to keep the vehicle running well. Wo Tom is professional and friendly. Work completed in a timely manner. Appreciate the overall vehicle inspection to keep the vehicle running well. Would recommend Autohaus service. More

Scheduled service plus brakes and some warranty work Extremely pleased with the work performed and the service personnel. Even the valet guys were attentive - washed the car since it was snowing that mo Extremely pleased with the work performed and the service personnel. Even the valet guys were attentive - washed the car since it was snowing that morning. Glad to see that they were following the Covid-19 guidlines More

Autohaus has a great service department. Tom is super knowledgeable and easy to work with. During this time of the Corona virus I was hesitant to bring my car on for service but they made me feel very co knowledgeable and easy to work with. During this time of the Corona virus I was hesitant to bring my car on for service but they made me feel very comfortable doing so. More

Always really great service on every level from the second you drive through the door! Ken takes such good care of my car!! I always get a new loaner which is fun to try the new models. second you drive through the door! Ken takes such good care of my car!! I always get a new loaner which is fun to try the new models. More

Tom Lood Support Hi, I got to your dealership earlier in the week without any appointment as the yellow engine light went on while driving. Tom was in the shop and Hi, I got to your dealership earlier in the week without any appointment as the yellow engine light went on while driving. Tom was in the shop and he made the entire experience seamless, very professional and very friendly. He was very clear in terms of how you would communicate given the difficult times and was also realistic in terms of the next steps. He followed up exactly how he described he would and the service was impecable. Thanks again for the service and the for having such great professionals as Tom. Todd Todorovski More