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Autohaus on Edens - Service Center

Northbrook, IL

4.7
2,411 Reviews

2,411 Reviews of Autohaus on Edens - Service Center

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March 25, 2020

Over the top Kind courteous and caring are just a few words to describe going to Autohaus on Edens for service. From the time you come in and are met by a service More

by THEGINZ0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Dunaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cindi Link
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 25, 2020

Service during Covid-19 I had a flat tire on my new SUV. Mercedes road side towed it from my house to the dealership. After the new tire was installed, the dealership sanitiz More

by SHERI
Recommend Dealer
Yes
Employees Worked With
Tony Patel, Prem Parikh, Alex Tagli
March 24, 2020

The Service Dept is great- especially Tom Lood! Tom is responsive to any needs and problems that I have with my E 350. He is friendly, smart and so eager to get things taken care of quickly and correctly! More

by ABBYELK
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Mesic, Michael Koury
March 24, 2020

Ken offered to pick up my car. Work was done and car was cleaned inside and out. I am very pleased either the service I received. More

by SHANNA114
Recommend Dealer
Yes
Employees Worked With
Ken Dunaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 23, 2020

Instant Service! Once again Ken Dunaway and Justin took excellent care of ma and my car. Drove up with an "Check Engine" issue and it was solved immediately. Save me a More

by DR2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Dunaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin
March 23, 2020

Great service department. Eddie Garcia does a great job at keeping me informed as to the status of my car both by text and e mail. More

by BOB
Recommend Dealer
Yes
Employees Worked With
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 19, 2020

Prem rocks !!Thank you for your guidance and Prem rocks !! Thank you for your guidance and assistance. Car serviced with quality and peace of mind that the car is well taken care of. More

by SABAHAT
Recommend Dealer
Yes
Employees Worked With
Prem Parikh
March 19, 2020

Service Visit Great job! Tom was very helpful and kept me up-to-date on the status of my service as well as explained what was needed and why. More

by steve.schick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 19, 2020

Disappointed!!! Would greatly appreciate if somebody would get back to me regarding such a huge oil concern splattered all over my engine due to service done at your dealer... More

by BOXERPRIDE5
Recommend Dealer
No
Employees Worked With
Ryan Mulhern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Tagli
March 12, 2020

Work Well Done Although it took a little longer than expected the work was well done.. They went out of their way to have it done correctly WCI More

by WIEUTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
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