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Autohaus on Edens - Service Center

Northbrook, IL

4.7
2,398 Reviews

2,398 Reviews of Autohaus on Edens - Service Center

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November 22, 2019

S550 Service Prompt and effective service is what I always receive at Autohaus on Edens. The team gets my car in at the appointed time and provides timely and info More

by BAT5ESQ
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ken Dunaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin James
Jan 17, 2020 -

Autohaus on Edens responded

We appreciate your feedback! We are happy to hear that Kevin and Ken took great care of you! Thank you for your patronage.

November 22, 2019

Always Helpful, Great Follow Up The service is always top notch. The communication is frequent and the work is always thorough. They even picked up my floor mats that the body shop More

by JOHNCOULT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oleg Shmuylovskiy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Dunaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2020 -

Autohaus on Edens responded

Thanks for the 5-Star review, John! We are happy that our team took care of you.

November 21, 2019

Terrific service! Had issues with a dead battery. Eddie and I can't remember the name of the gentleman who came to my house to start the battery were very helpful and More

by VALERIE8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : person who came to house to start battery
Jan 17, 2020 -

Autohaus on Edens responded

Thank you very much for sharing your experience with Eddie and the employee who came to your home! We appreciate your business!

November 20, 2019

Competent. Friendly. Efficient Professional Very professional...clean and friendly environment.....competent. I’ve been relying on Autohaus for years and will continue to do so. Additiona More

by kriens4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 19, 2019

Great Worked hard to please me.. A mechanic test drove the car to actually see the potential problem.. very nice gesture. Prem was very customer focused. More

by FRANK.SAMUEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Prem Parikh
November 18, 2019

Service Ken is awesome. He always is attentive and keeps me in the loop on where we are at with the service. He is a major reason why we continue to service More

by GPOULOS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Dunaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 14, 2019

"Service B" more affordable My husband and I both drive Mercedes. We have primarily been using the dealership closest to our home for years for our automotive needs. My husband More

by MELINDA5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Prem Parikh, James Riley
November 14, 2019

Great experience! My new car had a minor issue and Ken at Autohaus could not have handled it better. The job was done correctly the first time, my car is perfect, and K More

by tom.gobeli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Dunaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 13, 2019

Perfect I was totally pleased with the responsiveness and helpfulness of Cindi and Tom. They provide unparalleled service and courtesy. They are great ambassa More

by JYASTROW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cindi Link
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 13, 2019

.Eddie Garcia is the best! Outstanding response to serious situation which needed expedient service. Problem diagnosed and parts ordered expeditiously. Service completed as so More

by ERVG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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