Autohaus on Edens - Service Center

Very helpful and understanding and amazing service! I had a problem that needed to be fixed and they were very helpful and kept me updated with my M class Mercedes. It was a quick fix and my first exper I had a problem that needed to be fixed and they were very helpful and kept me updated with my M class Mercedes. It was a quick fix and my first experience with them was great and I will be going to them in the future. More

ROADSIDE SERVICE CALL Was fast and efficient! Friendly and caring. Was very impressed with the speediness of the entire service. Was happy to give him a tip for coffee! Was fast and efficient! Friendly and caring. Was very impressed with the speediness of the entire service. Was happy to give him a tip for coffee! More

Found the problem and corrected it efficiently They have always been able to meet my schedule and corrected the issue. My representative in the service department, Ken, is a pleasure to deal with!! They have always been able to meet my schedule and corrected the issue. My representative in the service department, Ken, is a pleasure to deal with!! More

Poor Service - NOT like other Mercedes dealerships The service person Tom Lood was rude and dismissive and unresponsive. I have been a loyal Mercedes customer for years. The Mercedes standard of serv The service person Tom Lood was rude and dismissive and unresponsive. I have been a loyal Mercedes customer for years. The Mercedes standard of service was not honored at all. More

Great service. I pretty much walked in and asked for a multi-point inspection done on my car. Eddie Garcia was simply great. He took care of me and addressed all con I pretty much walked in and asked for a multi-point inspection done on my car. Eddie Garcia was simply great. He took care of me and addressed all concerns/questions that I had. More

Fast, smart, and complete. Tom handled everything. Well done. The service department found the rattle. They returned the car the next day. We had a new loaner for the day. Tom handled everything. Well done. The service department found the rattle. They returned the car the next day. We had a new loaner for the day. More

great service again at Autohaus As always, Ken Dunaway did an excellent job as the service liaison for me at Autohaus. He kept me up to date on what was happening and when things wo As always, Ken Dunaway did an excellent job as the service liaison for me at Autohaus. He kept me up to date on what was happening and when things would be completed. More

Perfect service from Eddie per usual I hit a pothole and blew out my tire. Eddie got the tire and rim replaced and also accomplished a recall service in less than a day and was effectivel I hit a pothole and blew out my tire. Eddie got the tire and rim replaced and also accomplished a recall service in less than a day and was effectively communicating through the process. Perfect service from all perspectives. More

Prem is awsome your service and crew of staff are great. On time , great repairs, great service, prompt, courteous, I'll be back as soon as possible, looking forward your service and crew of staff are great. On time , great repairs, great service, prompt, courteous, I'll be back as soon as possible, looking forward to my next visit. ---ed c More

Not impressed with service experience A service that was supposed to be rather quick turned into a 2 day ordeal because the service department overbooked. This was for a part that was bro A service that was supposed to be rather quick turned into a 2 day ordeal because the service department overbooked. This was for a part that was broken when I bought the car!! More