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2,423 Reviews of Autohaus on Edens - Service Center
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June 12, 2025
missed taking my GLS out of maintenance mode, I had to drive back to get this fix, and missed my work - Also car was washed even after a few reminders were not performed Please note I love people at drive back to get this fix, and missed my work - Also car was washed even after a few reminders were not performed Please note I love people at this service department, Ken, Ryan, and Cindi are awesome! More
by MalahatQureshi
Verified Customer
June 11, 2025
They do a great job with service. Helpful service personnel and good at communication. Speed of service is excellent. Helpful service personnel and good at communication. Speed of service is excellent. More
by D. Solomon
Employees Worked With
June 09, 2025
Prompt and thorough service with excellent communication by Tom Lood. I shouldn’t be too surprised that a 5 year-old car needed more than Service A and that it all cost quite a few bucks. It was also very h by Tom Lood. I shouldn’t be too surprised that a 5 year-old car needed more than Service A and that it all cost quite a few bucks. It was also very helpful to be given a ride back and forth from the dealership while the work was being done. More
by GORENBERG.K
Employees Worked With
June 09, 2025
I have nothing negative to say about John Morsy—he has been very helpful and understanding throughout the process. However, I would not feel comfortable recommending the dealership at this time. My car been very helpful and understanding throughout the process. However, I would not feel comfortable recommending the dealership at this time. My car has been at the dealership for several weeks, and unfortunately, the original issue remains unresolved. It began with a repair to the sunroof, which had rarely been used but had already failed. Since that repair, I’ve experienced a persistent rattling noise from the headliner that has not been fixed. I was told this noise is "normal" and comparable to other vehicles, but if that’s truly the case, it raises serious concerns about the quality standards of Mercedes-Benz. If a vehicle begins rattling after just three years of ownership, it’s hard to justify considering it a luxury brand. More
by jolart
Employees Worked With
June 09, 2025
John and the rest of the service team do a great job providing consistent service and communication. providing consistent service and communication. More
by GPLP
Employees Worked With
May 31, 2025
John Morsy was an absolute pleasure to work with. He made me feel as though I was his only priority. I definitely will be dealing with John again! He made me feel as though I was his only priority. I definitely will be dealing with John again! More
by NBS24
May 27, 2025
Friendly at 8am is always a great start. John was very knowledgeable of my service appointment and offered a courtesy car. I opted to wait it out in the fully stocked lounge. John kept me up John was very knowledgeable of my service appointment and offered a courtesy car. I opted to wait it out in the fully stocked lounge. John kept me updated the whole process. My vehicle was even done much earlier than expected. Nothing but great service from the team. More
by Albee Bihis
May 23, 2025
I am happy to have a very good maintenance service experience from Mr. John. He was professional and very friendly. experience from Mr. John. He was professional and very friendly. More
by SYLEEMM67
Employees Worked With
