Back

Autohaus on Edens - Service Center

Northbrook, IL

4.7
2,398 Reviews

2,398 Reviews of Autohaus on Edens - Service Center

Sort by
December 04, 2023

It’s a pleasure doing business with Autohaus. As with any other business there is room for improvement but what they are currently doing they do well. More

by EARLYLRNINGCNTR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Garcia
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 30, 2023

Autohaus was great at quickly scheduling an appointment for me with a loaner and resolving my issue. More

by BOB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 30, 2023

Tom was fantastic to deal with and he made scheduling my car for service very easy! Thank you! More

by MRS DESIGNS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 29, 2023

My service person Tom Lood is terrific as is everyone when you pull in to service. More

by ARLENEROSEJOHNSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cindi Link
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 28, 2023

Derek did a great job. We had an issue after sale that Derek corrected for us. We are very happy. More

by georgekatris
Recommend Dealer
Yes
Employees Worked With
Derek Bukowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2023 -

Autohaus on Edens responded

Thank you so much for taking the time to share your positive experience at Autohaus On Edens Mercedes Benz. We are thrilled to hear that Derek provided you with excellent service and was able to efficiently resolve the issue you encountered after your purchase. Our team is committed to ensuring complete customer satisfaction, and it's wonderful to know that we have succeeded in making you very happy with your experience. Warm regards & Happy Holidays, The Management Team at Autohaus On Edens Mercedes Benz

November 28, 2023

Great experience! I would highly recommend Autohaus service to my friends and relatives. It's a no brainer! More

by SFISH1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindi Link
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 28, 2023

Great service from Tom. He addressed the issue in a timely manner. One thing I did not like that I had to replace the loaner car every 3 days. More

by ECLIPSE0221
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 27, 2023

Dropped the car off on a Thursday, John said it might be done EOD, or possibly the next day. Had to chase him Friday afternoon, literally calling 3 times, and he said car wasn't ready, and i needed to come More

by DOUGLAS.GOTTSCHALK
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Morsy
2.0
This rating includes all reviews, with more weight given to recent reviews.
November 25, 2023

Listens, takes good care of their clients Service team is the Best. Sales team is also very good. More

by linda77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 24, 2023

Won’t go anywhere for service of our 3 vehicles ( all purchased at AUTOHAUS). Ryan is always on top of maintaining our vehicles and helping us with any issues that arise. A pleasure to know we are in goo More

by AGIGLIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Dunaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cindi Link
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Mulhern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wellington ( car wash and picks up vehicles) and Keri ( tow truck /emergency service)
...
49
...