Back

Autohaus on Edens - Service Center

Northbrook, IL

4.7
2,398 Reviews

2,398 Reviews of Autohaus on Edens - Service Center

Sort by
September 21, 2023

Salespeople and service department are friendly and courteous. They were always available for appointment scheduling and enlisting the use of a "loaner." More

by HMKDDS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Lood
1.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Garcia
1.0
This rating includes all reviews, with more weight given to recent reviews.
September 21, 2023

TOM is always the total professional. He tells you what you need and takes care of it. I always feel good when the work is done. I know it is done right! More

by NONNY4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cindi Link
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 21, 2023

Heather always does a great job of explaining services needed and communicating any options I have. More

by PIRO12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Dockins
September 13, 2023

Tom my advisor makes things easy I appreciate a loaner friendly staff Easy to get in touch More

by cndymerrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Dunaway
4.0
This rating includes all reviews, with more weight given to recent reviews.
Cindi Link
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Mulhern
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 11, 2023

My service advisor Tom Lood is the best! ! Tom has personally cared for my 2015 S-Class for years. Everyone at Autohaus is terrific, great experience. More

by brettnovack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 10, 2023

Excellent service; received all the help I needed. My service rep, Ryan, stayed late for me. More

by mschnur
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Mulhern
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 09, 2023

Tom Lood is an excellent service advisor and I highly recommend this dealership for service. More

by JB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 08, 2023

Honest, reliable and efficient. x x x x x x x x x x x More

by SRICH-HOME
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 07, 2023

Cindi who greats you and finds what your problem is does a great job. She is very reassuring. More

by BIGMEL6996
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindi Link
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather Dockins
September 07, 2023

The Autohaus team was professional and very helpful. Service was done promptly and scheduling was effortless. More

by SHARON.MATHY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindi Link
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather Dockins
...
55
...