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Autohaus on Edens - Service Center

Northbrook, IL

4.7
2,384 Reviews

2,384 Reviews of Autohaus on Edens - Service Center

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May 11, 2023

Quick and thorough service! Great service advisor with the and service department working as a team. More

by SKMENT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Faisal Asghar
May 11, 2023

Tom is very friendly and attentive. Moved my fee through quickly so I could be on my way. More

by RENEE.BERGERON1
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2023

Eddie Garcia and the service department at Autohaus are the reason I continue to get both business and personal vehicles form this dealership. More

by JEFFK4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2023

Loyal customer of 18 years. The cars sell themselves- why we keep going back - the Autohaus team. Detailed, kind, honest - and everyone works together to make sure all goes smoo More

by AGIGLIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Dunaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cindi Link
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Mulhern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wellington & Keri
May 11, 2023

Even though I arrived in a very busy period, my service request was processed within 5 minutes. The loaner car was clean and fun to drive. More

by TEHAGENSICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Mulhern
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2023

Ryan is always very responsive and professional. Maintenance and repairs were done in a timely and quality manner. More

by RDEGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Mulhern
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2023

Mr Eddie Garcia is a real asset to your dealership. He returns my calls in a timely manner and is very professional. He always addresses my concerns and issues with my Mercedes. I have my choice of man More

by LCD8037
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2023

At AUTOHAUS, the quality of the vehicles sell themselves. Why I’m an 18 year loyal customer for both maintenance and purchases- the people. At AUTOHAUS the staff meet your every need, are honest, and on top More

by Giglio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Dunaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cindi Link
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Mulhern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wellington , Heather Dockins
May 08, 2023

Replaced all 4 tires. Understood 2 would be covered by tire warranty but this was not the case. Tire warranty company blamed dealership, dealership blames tire warranty More

by AMG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2023

Heather was great. Communicative and clear and she was a joy to work with. I would happily work with her again. More

by PJMARINO2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Dockins
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