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Autohaus on Edens - Service Center

Northbrook, IL

4.7
2,384 Reviews

2,384 Reviews of Autohaus on Edens - Service Center

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April 22, 2023

Tom Lood in service is one of your finest representatives. Very professional and informative. He represents what a good service department should be, and he is what keep your customers being More

by MIKEDR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 21, 2023

The best of the best of people and perfect job always excellent customer service thank you More

by SHOKOUH2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Dunaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cindi Link
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Mulhern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : All, Heather Dockins, Faisal Asghar
April 21, 2023

Nice service advisor. Identifying issues and made corrections Made good suggestions Would recommend AUTOHAUS to friends and fsmily More

by NANAC711
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricky Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Dunaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cindi Link
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Mulhern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Gioulos, Damien Galvin, Heather Dockins, Faisal Asghar
April 21, 2023

Excellent job communicating every step of the way. My first experience with MB service and it was a good one. More

by kloeppel
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 20, 2023

Autohouse always provides top-notch customer service. It is clear they value of their customers. More

by NEIL.GOLDBERG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindi Link
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Faisal Asghar
April 20, 2023

Service day was cold and unfriendly , forgot to tell me about a service I needed More

by stevekutilek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Heather Dockins
April 20, 2023

The buying experience at Autohaus on Edens was stress-free. The team, Kevan and Bob, made sure that my needs were understood, and met straight away. An excellent no pressure high quality experie More

by JOE@RUTILIGROUP.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Ruscitti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricky Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Abraham
April 20, 2023

Great customer service. Enjoy working with Ryan he's always proactive and on top of communicating with my wife and I up to date on our vehicle statuses when work is needed. More

by JOSH@INVESTINGMS.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Dunaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cindi Link
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Mulhern
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 19, 2023

customer service is very good, car is ready when promised, comfortable waiting area, very very nice employees More

by GAILBOB1
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 19, 2023

Ryan is great. Communicative and prompt. This is dumb to have a word min, trying to help ryan More

by ANDREWEDELSTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Mulhern
5.0
This rating includes all reviews, with more weight given to recent reviews.
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